Immediate Help

If you feel you need to talk to someone urgently about how you’re feeling there are a number of options available. Try not to think that the issue you have isn’t big enough to ring a helpline. They are trained to help you open up and don’t ‘grade’ problems according to severity.

If you are worried about your state of mind and perhaps that you are having intrusive and disturbing thoughts it is always a good idea to seek prompt medical and psychiatric support. Again these professionals are trained to calm the feelings and offer interventions that can reduce the anxiety.

You or a friend may need immediate help at times when the Student Advice desk or the University is closed. If immediate help is needed in an emergency please contact:

Porters Lodge: 01904 876651
Porters Mobile: 07850 774811
York St John Security: 01904 876444
Security Mobile: 07885 201182

In any circumstance where there may be an immediate threat, you may also want to call the emergency services by dialling 999.

The police non-emergency number is 101. What is the difference between 999 and 101?

Useful websites

Students Against Depression

Well Connected Student Resources

Student Space

Moodscope

Living Life to the Full

Wellbeing Podcasts

Prevention of Young Suicide

Other sources of immediate help

The Samaritans

89 Nunnery Lane
York
T: 01904 655888
E: jo@samaritans.org
Provide a 24-hour helpline for people in distress and despair. It is also possible to visit the office between 8.00am and 10.00pm.

Saneline

T: 0845 767 8000
A national telephone helpline giving support, and also information on local and national support services. Open 12.00 noon to 2.00am daily. Recommended by students who have used the Counselling and Wellbeing team.

Feeling unwell?

If you become unwell, we recommend that it is helpful to already be signed up with a doctor, so all you need to do is make an appointment. York St John University has a medical practice on campus offering services to all students. Visit the Medical Centre website.

For people preferring to use other Doctors beyond campus visit the NHS Choices website, select 'GPs' in the box marked 'Health services near you' and input your full postcode and you will be given a list of all the practices in your area.