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Apple Mac OS X

York St John University uses a network access system which requires all users to have a York St John University user account before you can access the network with your Apple Mac. Your user account is allowed to register up to 5 devices. This may include your laptop, smartphone, tablet and games console.

Before your device can connect to the Wired network, it must meet the minimum system requirements listed below. We call this process "Remediation" and your Mac OS X is scanned once you have registered it with your username and password.

System Requirements:

  • Mac OS X 10.8.0 Mountain Lion
  • Mac OS X 10.7.4 Lion.
  • Mac OS X 10.6.8 Snow Leopard.
  • Fully up to date with Apple Security updates. Instructions on how to keep your computer updated can be found here.
  • Fully licensed and up to date Anti Virus Software.
  • Web Browser with no web proxy settings
  • No Torrent software installed.

Connecting to the Wired Network:

1. Plug in the supplied network cable into your computer, wait a few moments for the connection to establish

2. How to register your Apple Mac OS X

  • You are asked to register your device when you plug your computer into the network for the first time. When you open your browser you will be redirected to the device registration page.
  • You can choose to register your device up to 14 days before you visit the University by visiting the following page:https://8200ap.yorksj.ac.uk/registration/RemoteReg.jsp This page is not restricted to the University network and can be completed externally.
  • Please note, if you do not connect your Apple Mac OS X to the wired network for 14 days, you will need to register again upon reconnection.

3. Registering your Apple Mac OS X

  • Once the registration page loads, Select to Register your computer using your University user account.
  • The next page asks for your login details, please enter your details in the boxes provided and click continue.
  • Once you have successfully entered your username and password your device will be registered. You will then be shown a screen showing you a timer. Please allow the time to complete as your network connection is configured.
  • You have now successfully registered your device. Please close your browser when requested.

4. Scanning your Apple Mac OS X

  • Once you have registered your device, you will need to complete the remediation process. If you are connecting to the network for the first time, you will be redirected to the remediation page automatically once you have registered.
  • You are required to scan your computer once a week. You can scan your computer 3 days prior to the remediation deadline. This deadline varies depending on your user account:
    • Students: Thursday 5:00am
    • Staff: Tuesday 5:00am
    • Visitors: Wednesday 5:00am
  • To scan your computer, please navigate to the following page: https://8200ap.yorksj.ac.uk/authentication/RemoteScan.jsp This page is not restricted to the University network and can be performed externally.
  • if you fail to pass the remediation scan prior to your deadline, your computer will be unable to access the internet until you have met our minimum system requirements.

5. The Remediation Scan

  • Open a browser and navigate to the remediation page. To start the remediation process, please click on the link labelled "Remediation Computer Scan"
  • You will be directed to the "Device Remediation Page". Please click on the continue button to download the scan agent. This program is downloaded within a zip file. Once the download has completed, please extract the file "Bradford_Dissolvable_Agent" and run it. You need to keep your web browser open during this process.
  • Your computer will now be scanned, this should take no more than 2 minutes. You will be notified that your computer has passed the necessary requirements to use the University network.
  • You will be shown a screen with a 60 second timer. Please allow the countdown timer to complete as your network connection is configured.

If you have failed the Remediation Scan:

  • Confirm your computer meets the minimum requirements (listed at the top of the page)
  • Install antivirus or confirm the installed antivirus package has up to date definitions installed
  • Critical Apple Updates are not installed, run Apple Software update to confirm your system is up to date. Please click here for further information on Apple Software Updates
  • Banned software may be installed, such as Torrent clients

Losing connection to the network

Once you are connected to the network, you must make sure Antivirus and operating system updates are up to date. If not, your computer may fail future remediation scans.

You can contact the ICT Helpdesk in the following ways:

  • Visit the Information desk on the Ground floor of the Fountains Learning Centre.
  • E: helpdesk@yorksj.ac.uk
  • T 01904 876696 (9am to 6pm Monday to Friday)