Accessing a resource mailbox
How to Add an Additional Mailbox to Outlook
Your personal email account is setup each time you log onto a
new staff PC, however you may have access to departmental resource
mailboxes that will need setting up in outlook before you can use
them.
To add a resource mailbox:
1) Select the file tab at the top of the
window.
2) Then left click on
info in the left
hand column.
3) Click on the
‘Account Settings’
button.
4) Select the
‘Account settings…’
option from the drop down menu.
5) Click 'New'
6) Select 'E-mail Account' and
click 'Next'
7) Fill in only the email address
field with the mailbox you want to access
8) Hopefully you should receive 3 green ticks. Click
'Finish' and restart Outlook
To show the folders contained in the mailbox expand the '+' by
clicking on it.
Note: If you cannot expand the mailbox it maybe that you do
not have permission to view the contents. Contact the Helpdesk with
proof of permission from the person in charge of that
area.
What to do if you are having difficulties
In the first instance please consult the instructions above. If
this still does not resolve your issue then please do
not hesitate to contact us.
You can contact the ICT Helpdesk in the following ways
- Visit the Information desk on the 1st floor of
Fountains Learning Centre.
- E: Helpdesk@yorksj.ac.uk
- T: 01904 876696 (9am to 6pm Monday to
Friday)