Sending Large Attachments
There may be times when you wish to send files larger than the
10MB attachment limit. The 'Email Large Files' or
'ELF' application allows you to do this by giving you the
ability to share documents across the internet.
It is ideal for those wishing to send large
attachments, or for sending documents to colleagues in other
faculties / departments when you do not have access to their shared
Because emails containing password protected attachments cannot
be sent to external recipients, ELF is a good alternative for
anyone wishing to do this.
Before you can use ELF you must install it first, any user can
do this by simply following the steps below.
Left click the Start Icon on the task bar and type \\eisapps\otter\elf in the search bar
and press return
When the exploer window opens, double click on 'Setup'
An 'Application Install' window will appear, press 'Install'
ELF will install on your computer and be ready to use.
Sending Files with ELF
Sending files with ELF is very easy. Open the ELF
- Click the 'Load File' button and browse to the file you wish to
- Add a 'Description' and optionally a 'Password'.
- Select an expiry date.
- Press the 'Send File' button. (it will only be selectable
if all the other fields are filled out correctly. It may take some
time to upload the file to the server)
A Microsoft outlook email window will appear.
- Fill out the 'To' field with the recipients of the file
- If you would like to write any additional information or
comments to the body of the email you can. Note the link and
password to the file is already included in the email. The
recipient will need these details to retrieve the file.
- Press 'Send' when you are ready.
Receiving Files with ELF
When someone sends you an ELF document, you will receive an
email that will contain the link to the file, along with a password
if it is required.
- To open the attachment. Click on the link to open a web browser
The web page will list the details of the file you have been
sent along with a button to download it.
You will have to enter the password on this page if one has been
What to do if you are having difficulties
In the first instance please consult the instructions above. If
this still does not resolve your issue then please do
not hesitate to contact us.
You can contact the ICT Helpdesk in the following ways
- Visit the Information desk on the 1st floor of
Fountains Learning Centre.
- E: Helpdesk@yorksj.ac.uk
- T: 01904 876696 (9am to 6pm Monday to