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Basic Tasks

Reading An Email

When you login into university email, you will see your inbox as below:

OWA 2010 main Window

Your emails will be listed with the name of the sender, subject and the date it was received.
Double click on an email in the list and it will open in a separate window for you to read.

Click on the OWA 2010 close window button at the top right hand corner of the opened email to close it.

 

Printing An Email

To print an email, you must first have the email open and then press the printer button, which is located on the emails menu bar. OWA 2010 print email icon

The following window should then appear.

OWA 2010 printer select

Ensure that the correct printer is selected, as well as the correct range of pages and number of copies. Finally press the print button. For more help with printing please go here.

 

Saving An Email

You may start to write an email but not have time to finish it and therefore wish to save a draf for it. Press the save button email button and a draft of the email will be saved in the ‘Drafts’ folder. The draft can be retrieved at any time by finding it in the Drafts folder and double clicking on it.

 

Sending An Email

To create a new email, click on the "New" button on the upper left hand corner of the Inbox window.

OWA 2010 untitled message

Complete the To: field by typing in the email address of the intended recipient or by clicking on the "To" button to bring up the screen for searching the global address list. Note that the search on the address book defaults to search the University global address list.

Enter a subject in the subjest field and write your message press the "Send" button to send your email.

 

What to do if you are having difficulties

In the first instance please consult the instuctions above. If this still does not resolve your issue then please do not hesitate to contact us.

 

You can contact the ICT Helpdesk in the following ways

  • Visit the Information desk on the 1st floor of Fountains Learning Centre.
  • E: helpdesk@yorksj.ac.uk
  • T: 01904 876696 (9am to 6pm Monday to Friday)