Guidance for Lync Attendees
This guide aims to provide guidance to Non-YSJ users (Attendees)
connecting to an online-meeting hosted by a YSJ Lync user.
This guide makes the following assumptions:
- Participant has received meeting URL.
- Participant has an Internet enabled device (PC, Mac,
- Participant has a microphone & speakers (headphones
preferred) and Webcam (optional).
online meeting participants should have received an email
containing the meeting URL similar to the below:
Click "Join Lync Meeting". You should
be directed to the following page. If you don't have a York
St John username and password, enter your name in the Guest box and
click Join the meeting.
You will then hopefully be prompted to either run or save the Lync
Web App Plugin software. Click Run.
Should you see the below window you should tick the box and click
You may receive the following prompt. Just tick the boxes and
click Allow access.
At this point you should have installed the Plugin and now be
waiting in the Meeting Lobby. The Meeting organiser will be
aware that you are waiting in the Lobby and have the ability to let
you join the meeting.
NOTE: When the Meeting Organiser configured the meeting
invitation they may have chosen to let participants enter the
meeting directly without having to first wait in the Lobby.
At this point the meeting Organiser will be able to see that you
are waiting in the lobby. They should now
click 'Admit' on their Lync client and
grant you access to the meeting.
Once the Organiser has clicked Admit you should have joined the
meeting and be able to see a screen similar to the one below.
At this stage the call option should be highlighted in blue
allowing you to have a voice conversation with the other
To add IM (Instant Messaging) or Video (Webcam) to the click the
relevant button. It's also possible to share an
application currently running on your PC or an entire
Monitor. Just click the Share button to do this.
To hang up click the red handset icon in the upper right corner of
If upon joining the meeting you encounter the below window,
accept the default option of "Use Lync (integrated
audio and video)".
If you receive the error "Audio device is not
configured" check that your audio equipment is
connected. Most laptops have built-in speakers so it's
unlikely that this is the cause. The problem is more likely
to be that Windows cannot detect a microphone.
To check your microphone is connected right-click on the speaker
symbol within the tray and select "Recording
If your microphone is plugged in it should appear in the window
and you should see the sound level moving as you speak.