Guidance for Lync Attendees
This guide aims to provide guidance to Non-YSJ users (Attendees)
connecting to an online-meeting hosted by a YSJ Lync user.
This guide makes the following assumptions:
- Participant has received meeting URL
- Participant's default Web Browser is set to Internet
Explorer
- Participant has a microphone & speakers (headphones
preferred) and Webcam (optional).
1. All
online meeting participants should have received an email
containing the meeting URL similar to the below:
2. Click
"Join online meeting"
3. If this
is your first online meeting or if you haven't already installed
the 'Lync Attendee client' you should be directed to a page
displaying the following:
4. If this
is your first online meeting click "Download and install
Lync Attendee". You should be directed to this
page.
5. Download
and install the Lync Attendee client software from this URL:
http://www.microsoft.com/en-us/download/details.aspx?id=15755.
6. Once
again, click on the "Join online meeting" link as
you did in step three. This time the Lync Attendee client
should launch.
NOTE: If the Lync client does not launch upon
clicking the meeting URL and you just reach the same page you may
not have Internet Explorer set as your default Web Browser.
In this case you will need to copy and paste the meeting URL into
the Internet Explorer Address bar and press Enter. Hopefully
the Lync client will now launch.
7. Select
"Join as Guest", enter your name and click
Join.
8. At this
point, depending on how the Meeting Organiser has configured
entrance to the meeting you may see the following screen:
NOTE: When the Meeting Organiser configured the meeting
invitation they may have chosen to let participants enter the
meeting directly without having to first wait in the Lobby.
9. At this
point the meeting Organiser will be able to see that you are
waiting in the lobby. They should now click
'Admit' on their Lync client and grant you access
to the meeting.
10. Once the Organiser has clicked
Admit you should have joined the meeting and be able to see a
screen similar to the one below:
11. At this stage the call option
should be highlighted in blue allowing you to have a voice
conversation with the other party.
12. To add IM (Instant Messaging)
or Video (Webcam) to the click the relevant button. It's also
possible to share an application currently running on your PC or an
entire Monitor. Just click the Share button to do this.
13. To hang up click the red cross
in the upper right corner of the window.
Troubleshooting
- If upon joining the meeting you encounter the below window,
accept the default option of "Use Lync (integrated audio
and video)".
- If you receive the error "Audio device is not
configured" check that your audio equipment is
connected. Most laptops have built-in speakers so it's
unlikely that this is the cause. The problem is more likely
to be that Windows cannot detect a microphone.
To check your microphone is connected right-click on the speaker
symbol within the tray and select "Recording
devices"
If your microphone is plugged in it should appear in the window
and you should see the sound level moving as you speak.
