When you quote another person’s work you use their exact
words, so you must give a full citation including
the page number.
There are two main ways of using quotations in your writing.
These can be included in the body of your text and woven into
your own sentences. They need to be marked out from your own words
in single inverted commas. Double inverted commas should only be
used for quotations within quotations.
- Cottrell (2008, p.147) describes the Internet as 'a wide
interconnecting set of computers'. These computers operate on a
Such quotes can even be split within your own sentence, as long
as they are marked out clearly:
- Cottrell (2008, p. 147) points out that 'there is no owner or
central executive for the Internet', stating that instead there are
'some organizations which try to keep it running smoothly'. It
could be argued that this makes the Internet a truly democratic
Quotes longer than two lines are indented and so don’t need
single inverted commas:
- The Internet can be seen as a democratic form of communication.
There is no owner or central executive for the Internet: it is just
a wide, interconnecting set of computers, with some organizations
which try to keep it running smoothly (Cottrell, 2008, p.
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