Loans request form
What is the Postal Loans Service?
This service provides standard loan items by post to users who
are not residents of the City of York. We may also agree to supply
postal loans in special circumstances. We can only post out
books to users living in the UK and Ireland.
Do I need to register for this service
Yes, you will need to apply through our online
registration form. Once this has been completed, a member staff
from our Information Learning Services team will contact you to
confirm the registration.
Once I am registered, how do I apply for a Postal Loan
- Check that we have a 28 day copy of the item in stock on our
- Complete the request
form, giving as much detail as possible, to help us find
- Name/Date/User ID
- Book Title
- Call no. (shelfmark) (e.g. 371.90446 ABC) or ISBN
When you click to submit the form, it will be emailed to us at
it will be received by a member of our team who will keep you
updated on the progress of your request.
What can I have sent out?
We can only post out the standard, 28-day loan items. This is
done to ensure you have sufficient time to use the item before
returning it to us. The following items are excluded from the
postal loan service:
- Seven Day Loans (Please note: This includes DVDs, and CDs)
- One Day Loans
- Reference Items
- Oversize Items
- York Teaching Hospital Library items
- Other specialist material
- Inter-Library Loans
In addition to the above, please be aware that some materials
may be too fragile to post. If this is the case, we will inform you
How many Postal Loans am I allowed?
Everyone who is eligible for postal loans has an allocation
of 20 per year.
How much do Postal Loans cost?
There is no charge for postal loans, although you will need to
pay postage when returning the book to us.
Supplying the Postal Loan
Once we have found the item on our shelves, we will post the
item out to you. This will always be to the address you supplied us
with when registering. Allowing for postage time, book(s) will
usually be supplied within 5-7 days. If a book does not arrive
after 2 weeks, please
contact us to let us know.
What will happen if a request cannot be fulfilled?
If a request cannot be met e.g. if it is missing from our
shelves, or all copies are out on loan, we will inform you via
Can I renew my Postal Loan?
Postal loans can be renewed online, providing no one has placed
a hold on the item, you have not exceeded your renewal limit or
your account is not blocked for any reason. You can also call us on
01904 876696 or email us at firstname.lastname@example.org.
Returning Postal Loans
Please remember it is your responsibility to return the items on
time. Items will be subject to recall, so it is important to check
your emails regularly to ensure you do not miss any notices we may
send you. Please return all items to:
FAO Senior Information Assistant
Information Learning Services
Fountains Learning Centre
York St John University
Lord Mayors Walk