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GEO Education FAQ

Why is using the service better than using my bank?

If you use your bank to make the payment directly to York St John, your bank is likely to send an international payment without you knowing what the rate of exchange is. This not only costs you more, but is also likely to result in unforeseen additional bank charges. By using Western Union’s Geo for Education service, you are assured of a guaranteed rate of exchange you can accept before you pay. You can also rest assured that York St John will receive your fees in full and you will not incur any delays because your bank has underpaid.

 

Do I need to provide my University’s Bank Details?

No. You only need the local bank details that will be provided to you as a PDF through the Geo for Education service. Western Union hold our bank details and all payments will be allocated accordingly using individual student ID numbers.

 

Can I make a transfer via my own bank?

To get the benefits of this service it is important that you send your fee amount to the account details that are provided to you. You can use your own bank to make this transfer to the Western Union account. Make sure that your bank send the reference number you have been given in the PDF. This ensures your tuition fee is easily identifiable by York St John and that the application of the payment to your student account does not incur any delay.

 

Which fees can I pay using this service?

This service can be used to make payment for all Tuition and / or Accommodation invoices on your student fees account.

 

I cannot find my local currency on the list, what should I do?

Unfortunately, there are particular currencies which neither York St John nor Western Union Business Solutions are permitted to trade on the international markets. If you cannot locate your currency on the list, we would advise you to contact Credit Control for further advice on how best to process your payment.

 

Contact details

If you have any questions regarding the service, we have arranged for Travelex to provide a dedicated Customer Service team that can aid you with any additional information on the service and its benefits and/or walk you through the process. For any of the above or any other related queries please contact:

Phone:  +44 (0) 1733 294 459
Email:  education@travelex.com

Opening hours if making contact by phone: Monday - Friday 8.00am to 5.30pm UK time.