Courageous Conversations: Performance Management in the 21st Century
This workshop is suitable for
As expectations continue to rise, and resources
continue to shrink, your success as a manager depends on your
ability to answer this question: How do you get the very best out
of the people in your organisation?
Traditional approaches to performance management have often been
bureaucratic and uninspiring - in this practical workshop, you will
learn how to transform your approach to performance management
using courageous conversations – an approach that will enable you
to get the very best out of your people.
What will you learn?
Courageous conversations. What are
courageous conversations and why do they matter? How often do you
need to have them? What are the four key areas courageous
conversations must cover?
Being authentic. What does it mean to be
authentic? Why does authenticity matter when you are giving
feedback? How to give great feedback – the ROBUST and the E2C2
Challenging. Why stretch goals are better than
easy goals. How to engage your people in stretch goals using the
Engagement and motivation. Understanding that
different types of motivation are needed for different kinds of
tasks. Understanding individual differences. The three things that
inspire people to do creative and challenging work.
Making development a habit. How can you make
personal and professional development a habit? If you have to use
competencies, how to make them work. What kinds of development work
best when you haven’t got the time or money to send someone on a
Application. How can you apply these concepts to
your organisation, whatever formal arrangements you have for
performance management? Using the skill/will chart to understand
your team. Dealing with poor performers and dealing with high
To book a place on a workshop please use our Online Booking Form.