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Your Feedback

Please help us, to help you!

As the main source of student advice and guidance on campus, we work hard to ensure we keep up-to-date with as much information on the student experience as possible and that we deliver our advice and guidance to a high standard in a friendly, approachable way.

We appreciate that asking for help or advice can sometimes be a little daunting, many of the Student Advisers are ex-students so they really have been there and know what uni life is like.

It means a lot to us to know you are happy with the service we provide and welcome compliments, complaints and suggestions.  Your feedback really helps us to develop the support that we provide to you. 

Please feel free to send us you compliments, suggestions or complaints by using our online feedback form.

You Said, We Did

  • You said we needed to open later, we're now open until 6pm Monday-Thursday
  • You said we needed to offer students a confidential space to talk, we always had this but didn't advertise it enough. We now have signs on the desk alerting you to the fact that you can speak to us in a confidential area.
  • You said you wanted to use the Holgate Centre to do performances in, charity events and to put displays of work up, we have allowed bookings for this. It's your students centre, so use it!
  • You said you didn't want us to wear uniforms at the desk as it looks to formal, we cancelled our order.

Your comments and previous feedback