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Admissions Policy

5. Complaints Procedures

5.1. A complaint relating to a procedural error, an irregularity or maladministration should be made in writing to the Admissions Manager, who will respond to the applicant in writing

i. The Admissions Manager will carry out an initial investigation of the circumstances surrounding the complaint

ii. The Admissions Manager will communicate the decision, to the appellant

iii. Any further complaint will be considered by the Vice Chancellor whose decision is final.

5.12 Applicants who request feedback or make a complaint or ask for a review of the admissions policies and procedures will not be discriminated against in any further applications on the basis of any of these

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