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Feedback Policy

1.       The University provides feedback on request for the benefit of unsuccessful applicants in their personal development.

2.       Feedback is provided to enable applicants to reflect on their progress through the application process and does not constitute a reconsideration of an application or a challenge to the University’s decision on an application.

3.       The University believes in a holistic approach to selection, in considering applications the University therefore takes into account all aspects of the UCAS application, including:

3.1. Qualifications achieved to date

3.2. Predicted results on qualifications that are still pending

3.3. Personal Statement

3.4. Relevant work experience

3.5. Academic reference

3.6. Mitigating circumstances that we are alerted to (such as long-term illness or personal difficulties)

3.7. Contextual data (where appropriate)

4.       On occasions, the University may also ask for additional information, which might include:

4.1. Additional or updated references

4.2. Further information on qualifications (including transcripts)

4.3. Information regarding school based experience (ITT programmes)

4.4. Examples of work

4.5.  A set essay and/or an interview

5.       Those dealing with admissions must be prepared to provide feedback to applicants on admissions decisions and are required to record the reasons for admissions decisions together with supporting information.

6.       In taking the decision to offer or reject, the University is taking into account all the information that has been made available. As each application is assessed on its own strengths and merits, the relative weight placed on these different aspects of selection varies from applicant to applicant, and between different degree programmes.

7.       Once a decision has been made to reject an applicant, that decision will be recorded on the applicants form along with a reason for the rejection.

8.       Those who deal with admissions rejecting applicants after interview will have completed an Interview Pro-forma which will be stored with the application form.

9.       UCAS applicants will be sent a ‘Reason for Rejection’ statement along with their unsuccessful decision.

10.    Further requests for feedback for UCAS applicants, over and above initial feedback, will only be considered in exceptional circumstances.

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11.    UTT applicants will be sent:

11.1. Before interview – a ‘Reason for Rejection’ statement along with their unsuccessful decision

11.2. After interview – a letter highlighting areas they may wish to improve on, and the results from their audit tests

12.    Further requests for feedback for UTT applicants, over and above initial feedback, will only be considered in exceptional circumstances.

13.    Direct applicants will be sent a ‘Reason for Rejection’ statement along with their unsuccessful decision.

14.    Further requests for feedback for Direct applicants, over and above initial feedback, will only be considered in exceptional circumstances.

15.    The University has made great efforts to provide clear minimum entry requirements for all its courses.  These can be found in:

15.1. The Prospectus (paper and online)

15.2. University web site

15.3. UCAS Entry Profiles

16.    The University recommends applicants to read the available information on entry requirements and assessment criteria before requesting further feedback, as in many cases this will explain why their application has been unsuccessful.

17.    The University undertakes to reply to all requests for feedback, but applicants should note that the University prioritises making decisions on applications over providing feedback to unsuccessful applicants and therefore at certain times of the year there may be a delay in providing feedback. The University will provide feedback within 20 days from receipt of written request.

18.    Feedback will only be given in written format (not over the telephone or in person).

19.    In all cases, it will be made clear to the applicant that, even if another application is submitted, there is no guarantee that an offer will ensue based on previous feedback as all applications are considered afresh. There will be no discrimination against any applicant who requests feedback.

20.    The University will not consider an application that has been re-submitted in the same cycle in light of the feedback provided for the same programme, however it will consider an application for an alternative programme.

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21.    The request should include:

21.1. The applicant's full name (as declared on the application form)

21.2. UCAS personal id/reference number/UTT personal ID (whichever is applicable)

21.3. Date of birth

21.4. Degree programme(s) applied for

22.    The letter should state that the applicant is seeking feedback on their rejection and should, ideally, confirm that they have read this policy document. Requests for feedback, setting out the same information, can also be emailed to admissions@yorksj.ac.uk     

23.    Please note that requests for feedback must be submitted within the same UCAS/UTT admissions cycle or year of entry for direct applicants, as the application about which the feedback is requested.

24.    Feedback will only be given in relation to the specific programme(s) applied for, and will not include general Information Advice and Guidance regarding attending Higher Education.

25.    In line with our Data Protection policies the University will not be able to provide feedback to anyone other than the applicant unless Admissions have been advised to do so by the applicant.  The feedback will be sent to the email address the applicant has provided on their application form, or to the address stipulated on their letter. Therefore applicants should ensure that they inform the Admissions Office of any changes.

26.    Requests for feedback do not constitute a request for appeal against the academic or professional judgement of those making a decision. Further information regarding the Complaints Procedure is contained within the Admissions Policy.

Further correspondence concerning the feedback will not be entered into, and the decision will not be reviewed

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