Feedback Policy
1. The
University provides feedback on request for the benefit of
unsuccessful applicants in their personal development.
2. Feedback is
provided to enable applicants to reflect on their progress through
the application process and does not constitute a reconsideration
of an application or a challenge to the University’s decision on an
application.
3. The
University believes in a holistic approach to selection, in
considering applications the University therefore takes into
account all aspects of the
UCAS
application, including:
3.1. Qualifications achieved to date
3.2. Predicted results on qualifications that
are still pending
3.3. Personal Statement
3.4. Relevant
work experience
3.5. Academic reference
3.6. Mitigating
circumstances that we are alerted to (such as long-term illness or
personal difficulties)
3.7. Contextual data (where appropriate)
4. On
occasions, the University may also ask for additional information,
which might include:
4.1. Additional or updated references
4.2. Further
information on qualifications (including transcripts)
4.3. Information
regarding school based experience (ITT programmes)
4.4. Examples of
work
4.5. A set
essay and/or an interview
5. Those
dealing with admissions must be prepared to provide feedback to
applicants on admissions decisions and are required to record the
reasons for admissions decisions together with supporting
information.
6. In taking
the decision to offer or reject, the University is taking into
account all the information that has been made available. As each
application is assessed on its own strengths and merits, the
relative weight placed on these different aspects of selection
varies from applicant to applicant, and between different degree
programmes.
7. Once a
decision has been made to reject an applicant, that decision will
be recorded on the applicants form along with a reason for the
rejection.
8. Those who
deal with admissions rejecting applicants after interview will have
completed an Interview Pro-forma which will be stored with the
application form.
9.
UCAS
applicants will be sent a ‘Reason for Rejection’ statement along
with their unsuccessful decision.
10. Further
requests for feedback for
UCAS
applicants, over and above initial feedback, will only be
considered in exceptional circumstances.
11.
GTTR
applicants will be sent:
11.1. Before
interview – a ‘Reason for Rejection’ statement along with their
unsuccessful decision
11.2. After
interview – a letter highlighting areas they may wish to improve
on, and the results from their audit tests
12. Further
requests for feedback for
GTTR
applicants, over
and above initial feedback, will only be considered in exceptional
circumstances.
13. Direct
applicants will be sent a ‘Reason for Rejection’ statement along
with their unsuccessful decision.
14. Further
requests for feedback for Direct applicants, over and above initial
feedback, will only be considered in exceptional circumstances.
15. The
University has made great efforts to provide clear minimum entry
requirements for all its courses. These can be found in:
15.1. The
Prospectus (paper and online)
15.2. University
web site
15.3.
UCAS
Entry
Profiles
16. The
University recommends applicants to read the available information
on entry requirements and assessment criteria before requesting
further feedback, as in many cases this will explain why their
application has been unsuccessful.
17. The
University undertakes to reply to all requests for feedback, but
applicants should note that the University prioritises making
decisions on applications over providing feedback to unsuccessful
applicants and therefore at certain times of the year there may be
a delay in providing feedback. The University will provide feedback
within 20 days from receipt of written request.
18.
Feedback will only be given in written format (not over the
telephone or in person).
19. In all
cases, it will be made clear to the applicant that, even if another
application is submitted, there is no guarantee that an offer will
ensue based on previous feedback as all applications are considered
afresh. There will be no discrimination against any applicant who
requests feedback.
20. The
University will not consider an application that has been
re-submitted in the same cycle in light of the feedback provided
for the same programme, however it will consider an application for
an alternative programme.
21. The
request should include:
21.1. The
applicant's full name (as declared on the application form)
21.2.
UCAS
personal id/reference number/
GTTR
personal ID
(whichever is applicable)
21.3. Date of
birth
21.4. Degree
programme(s) applied for
22. The
letter should state that the applicant is seeking feedback on their
rejection and should, ideally, confirm that they have read this
policy document. Requests for feedback, setting out the same
information, can also be emailed to admissions@yorksj.ac.uk
23. Please
note that requests for feedback must be submitted within the same
UCAS
/
GTTR
admissions cycle or year of entry for direct applicants, as the
application about which the feedback is requested.
24.
Feedback will only be given in relation to the specific
programme(s) applied for, and will not include general Information
Advice and Guidance regarding attending Higher Education.
25. In line
with our Data Protection policies the University will not be able
to provide feedback to anyone other than the applicant unless
Admissions have been advised to do so by the applicant. The
feedback will be sent to the email address the applicant has
provided on their application form, or to the address stipulated on
their letter. Therefore applicants should ensure that they inform
the Admissions Office of any changes.
26.
Requests for feedback do not constitute a request for appeal
against the academic or professional judgement of those making a
decision. Further information regarding the Complaints Procedure is
contained within the Admissions
Policy.
Further correspondence concerning the feedback
will not be entered into, and the decision will not be reviewed