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Supporting you

Supporting you

Being a student is exciting and a lot of fun. It also involves a lot of hard work, and for some, it means moving away from home for the first time. For many, it involves a whole new way of life!

At York St John, we’re keen to make sure that every part of your student life is as successful and happy as it can be. Our student support teams are available to you, at any time throughout your student life, to make sure you get the best out of your time at University.

 

We’re here to help you succeed

We offer all students a programme of events and a comprehensive introduction to university life and study skills, usually just before the first semester begins and also during Welcome Week. For some students, this gives a welcome introduction to becoming a university student for the first time!

We pride ourselves on our reputation for putting students at the heart of everything we do and we offer a significant and valued range of support. Our external Quality Assessors regularly rate this aspect of our provision as outstanding.

 

Putting you first

We realise that everyone has different experiences, personalities, backgrounds and ways in which they learn, so we have a range of professional experts available to advise, guide and support you in all your academic, welfare and recreational needs. We want to ensure that you gain the most from your
experience with us.

Our teams can provide professional advice, information and guidance, counselling, referral, skills development, advocacy, liaison, training, assessment and support.

 

Additional learning support

York St John is working hard to create an inclusive environment for all our students and has established a number of initiatives that will help you to gain the most from your time at university. We work with a wide range of students who may require some kind of additional learning support such as students with dyslexia, disabled students or students with medical conditions.

 

The Disability Advice Team

The Disability Advice Team coordinates the University’s support for disabled students and we offer a range of services such as note taking, mentoring and special arrangements for examinations.

We realise that each student’s requirements are different. Therefore, we ask that if you do need our advice or support that you get in touch with the team as soon as possible so that we can discuss the types of arrangements that are in place at the University.

We would also advise you to visit us if you can, before accepting an offer, as there may be some very specific arrangements that we can put in place for you.

 

Dyslexia and study development

The University provides a screening process for dyslexia and you can also apply for funding towards the cost of diagnostic testing. If you are diagnosed with dyslexia there is a wide range of support and guidance to help you. This includes individual and small group sessions with study development tutors and the use of specialist IT support including assistive software packages such as TextHelp Read and Write.

 

Funding to pay for support

Most UK full-time and part-time students, who require the sorts of services mentioned above, are eligible to apply for Disabled Students’ Allowances (DSA) from their funding provider such as Student Finance England. DSAs are non means-tested grants which can be used to pay for such things as technical equipment, support workers and specialist one-to-one study skills tuition. Further details on the funding available can be found on the government website www.direct.gov.uk

 

How can I find out more?

If you have any queries or would like to arrange a visit please do not hesitate to get in touch. You can contact us on: T: 01904 876540 or E:disabilityadvice@yorksj.ac.uk

 

Study development

Study development is available to all students and is delivered through workshops, short writing courses, individual and small group tutorials. It is available to help you to improve your overall abilities as a writer, whether you have identified a particular problem or if you just want to develop your writing. It provides support in many areas of academic writing such as structuring and planning your research, improving your academic writing style and expanding your critical vocabulary.

 

Supporting youHealth and welfare

Your success at York St John University is dependent on your wellbeing, so your health and welfare are very important to us. We offer the following services:

 

Counselling & Wellbeing

The Counselling & Wellbeing Team is committed to help promote and maintain mental wellbeing for all students. It offers free confidential support to discuss personal or academic concerns and develop the best way forward for you. Our professional counsellors can offer a range of counselling styles and are able to work on a one-to-one or group basis. They also facilitate a range of skills training workshops on personal development and emotional wellbeing issues. The team offers drop-in and appointment sessions and is here to give you the space to discuss any personal challenge no matter how small.

 

Health Centre

We recognise the importance of appropriate health care for all students and therefore provide a confidential service under the direction of the Medical Officer.

Doctors’ surgeries are held regularly and a practice nurse holds daily clinics on campus and provides a wide range of services for students. Health promotion activities/campaigns are held regularly, providing specialist advice and support on subjects relevant to student life and healthy living.

 

Residential Support Assistants

The team consists of trained residential support assistants and a number of team members are on call every night during term-time. The team works closely with colleagues across the University in coordinating responses to wide ranging issues relating to the student experience. Together they work to ensure an environment where you will feel safe, supported and able to study.

 

Chaplaincy & Spiritual Care

You will find a wide range of life experiences and beliefs within the Chaplaincy & Spiritual Care team. They offer spiritual care to students to help in providing a holistic framework of support.

A wide range of sacred, quiet and prayer spaces reflect the different beliefs of members. These include a prayer room for use by all faiths, the Peace Garden, the Quiet Place and the Chapel. Christian worship takes place on a daily basis.

The Chaplaincy offers a non-judgemental, confidential ‘listening ear’ service to all and Chaplaincy team members fully respect each person’s identity and beliefs. Faith advisers from many of the world faiths also provide support and advice. We also have links with pagan and other religious groups.

The Chaplaincy is funded by York St John and the Diocese of York. It also has a role in helping to ensure that issues of faith are fully and appropriately attended to within the life of York St John.

This includes, for example, offering opportunities to engage with local faith communities and increasing religious literacy among all students and staff.

 

Student Advice

The Student Advice team will provide you with advice and guidance concerning a wide range of student issues and matters relating to student life. If the team cannot deal with your enquiry directly they will either refer you on to an expert adviser in one of our specialist teams, another member of York St John staff or an external advisory body where appropriate.

They can be contacted on
T: 01904 876477
or E: studentadviceteam@yorksj.ac.uk

 

Student Finance & Welfare

In addition to the advice offered by the Students’ Union, we have a Student Finance & Welfare Team. The advisers are available to provide you with impartial advice on a wide range of issues including student funding, welfare benefits, debt, housing, employment, stress, insurance, health, consumer rights and legal advice. The team can also provide information on the different scholarships and bursaries that you may be eligible for.

T: 01904 876400
E: money@yorksj.ac.uk