Applying to University

What you need to know: Referees and References

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Your Application

Alex & Eleanor from our Admissions team tell you their top tips for applying to university, from explaining entry criteria to writing your personal statement.

What you need to know: How to correspond with Universities

In a world where communication is being limited to abbreviations and characters, it is important to remember when you are looking to communicate with universities, that you communicate in an appropriate manner. If you are looking for an answer to a question which is urgent or time specific, we would suggest you picking up the phone and calling direct. While all institutions will endeavour to respond in a timely manner, in busy times, universities may take a few days to answer your query. If your query is for York St John University, please contact 01904 876598.

If you have a query, which is not urgent and you choose to send an email, please consider what you are including. It would be appropriate to start all communications with To/Dear/Hello etc. Even if you are writing the email on your mobile device, you want to remember that the person you may be communicating with, may be the person who is making the decision on your application. You do not want to spend hours on getting your application perfect, and then let it down by communicating with the admissions officer in a poor manner.

Here are some more hints and tips when communicating with your chosen institutions:

  • Include your name, and your identification number. This will allow your query to be processed quicker.
  • Do not use 'text language'!
  • Avoid spelling and grammatical errors.
  • Respond to any of our requests in a timely and accurate manner.
  • Read all of our communications with you, the chances our we have already given you guidance in our letters and emails.
  • If someone has got back to you with information, you may wish to thank that person for their time.
  • Ensure you provide us with all information, not giving us all the information will delay your application further.

You must remember that applying to university does not guarantee a place, and you want to give the best possible impression of yourself. As competition for places continues to increase, universities are able to use correspondence to determine suitability for a course. As you would when applying for a job, you would not speak in an inappropriate manner as it would reduce your chances on getting that job.

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