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Making that clearing call

It’s easier than you think!

Student on the phone

It is fair to say that most people get a little nervous at the thought of having to make an important phone call and we understand that results day can be an anxious time. As we know how much you value speaking to student ambassadors, when you call the main clearing hotline, those guys will answer and talk you through the process. Be sure to ask them questions such as what they study and what sports and societies they do, they will be more than happy to answer! When you call us, have a note pad and pen to hand as they will give you an individual clearing number, we will ask for this if you call back at a later time so keep it safe.

“Speaking to us on a clearing hotline is really simple. We’ll talk you through the form which includes personal details and the course you want to study. Once all of that is done we’ll put you on hold until we can give you our decision, simple as that! Make sure you have all of your personal information to hand including a note of your current qualifications. We will ask you about your GCSEs as well so familiarise yourself with your grades.

“Being certain of the course you want speeds up the process on our end. If you have two courses in mind, have a firm choice in mind so we can prioritise that one. If you can come and visit the university to confirm your interest in York St John University that would really help.”

 Louise, Graduate Ambassador – Primary Education

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