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Coronavirus (COVID-19) Advice

Coronavirus (COVID-19) advice for current students

Information and updates for current undergraduate and postgraduate students studying at York St John.

Important updates

This content was last reviewed on Friday 27 November 2020.

Detailed guidance

What to do if you have symptoms

Find out what to do if you have symptoms and how to report symptoms and test results.

End of term travel

Arrangements for end of term travel in December 2020.

How to access student services

Find out what support services are available to you and how to access them from home.

Securing student success

Our fair approach to assessment and award during the coronavirus (COVID-19) pandemic.

Staying safe on campus

How we are using the latest public health advice to keep you safe on campus.

How your course will be taught

View information about how your course will be taught in this academic year.

Frequently asked questions

General advice for students

We appreciate that requests to move teaching groups to align with living arrangements or ‘bubbles’ are based on a common-sense approach to managing risk. We will do our best to support these requests where possible. However, physical distancing measures in place across campus has significantly reduced capacity in teaching rooms. This means that we can only move individuals into another group if there is space to do so, and it doesn’t impact on other students. 

Please be aware that the combination of safety measures we have on campus are in place to reduce the possibility of close contact so that ‘teaching bubbles’ are not necessary. Handwashing, wearing face coverings and maintaining 2m distance remain the best way to keep yourself and others safe. 

Students who are self-isolating may find this information valuable

York COVID -19 Community Hub  

City of York Council are coordinating a York COVID-19 Community Hub to ensure there is support for everyone that needs it. To volunteer, register online. To get help, email  or call 01904 551550.  See more on their public group on Facebook.  


Local businesses offering food and drink delivery

City of York Council and YorkMix have teamed up to connect independent retailers across York with shoppers, which includes a comprehensive list of food and drink for delivery.  


Food delivery

Acomb grocery - on line shopping, no delivery charge over £25.00 

Bishy Weigh – Eco friendly re-fill shop (take your own container). Operating by collection but have recently introduced a next day delivery service for those who need it; only those people who cannot get out. Call 01904 631410 between 10am-12.00 noon Monday, Wednesday or Friday to order.

Blue bird bakery - operating a ‘dough to door’ delivery service for fresh bread, ordered via their online shop 

Deliveroo - now includes groceries, including a range of essentials from Morrisons and Spar

Fodder and Forage – Local greengrocer and florist offering home deliveries of fresh fruit and vegetables

Food circle - A community project that usually provides locally grown food via food stalls etc.  Direct message them on Instagram (@food_circle_york) to be added to their weekly newsletter and ordering system. Offering doorstep deliveries on Thursdays and Saturdays from suppliers including: Haxby BakehouseAcorn DairyHodmedods (frozen meat and dried goods) 

Fruitique  Bishopthorpe Road greengrocer and general store offering deliveries of bread, groceries, pantry items, fresh fruit and veg, dairy products as well as cleaning products. More info on their facebook page. - Fresh meat and pies, with some other items available

Heslington Fresh Foods - Fresh fruit, vegetables, dairy produce and bread, plus assorted other items delivered 


Morrisons supermarket - offering a small range of boxes filled with essential food and household items, all available for delivery 

Richardson’s Produce - same day delivery of fresh produce

Uber Eats

The Government has provided this specific advice for anyone living in shared accommodation.

To ensure the safety of our University community, all teaching, learning, assessment and contact time is taking place remotely.

Access more information on our Support for students webpage.

All of the library’s ebooks, electronic journals, newspaper and television archives, and search tools can be accessed away from campus, via the library website.

To help all students working remotely, Adobe has provided temporary, free access to Adobe products from home. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.
  1. Visit and use your York St John IT credentials to sign in.
  2. If prompted, select Company or School Account and then enter your York St John IT password. Or provide your credentials in your school’s login screen.
  3. From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.


For more information on how to download or install apps, see Download and Install Creative Cloud apps.

Any items that you have on loan will be extended until September - no fines will be issued during this period. 

A contact-free book return box is available on the ground floor of Holgate from Monday to Friday between 10am and 4pm.



If you need advice or support, email

Please contact your one of your course tutors or email 

Our preparation for the return to campus includes a full deep clean of the entire campus and the introduction of new handwashing and hygiene stations.

Plans are in place to rearrange teaching rooms to accommodate physical distancing and reduced capacity will be reflected in the timetable for semester one.

ITS are reviewing provision to give staff and students access to the technology they need to work and study.

Academic staff are preparing to deliver a blended learning approach of teaching online and in smaller groups where possible.

Campus and student services are adapting to provide on and off campus support.

A phased return to campus is planned for all staff. Measures are continuously reviewed to prioritise your safety, minimise risk and adhere to latest guidance.

Please log a job as usual and someone will contact you. 

If you are struggling financially please contact the Funding Advice Team for information and support at There is a YSJ Student Support Fund available that students facing unforeseen financial hardship can apply to (once in receipt of all the funding you are entitled to from the funding body). When completing the online Student Support application, please make sure you use exact figures because these will be used in the assessment. During the application process your income and expenditure will be assessed so please be prepared to provide evidence of this if requested. Please note there are no guarantees with this fund.

Michelle Donelan MP, Minister of State for Universities, has written to all international students to provide information on the steps being taken by the UK government to keep you safe and to mitigate the worst effects of COVID-19 on you and your education. You can download and read the letter below.

Letter from Minister Donelan to International Students ( PDF 0.2 MB)

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