Appeals and Complaints

If you wish to appeal an academic decision, the following procedure explains how to do so. Please use the appeal form provided. You must submit all medical and other evidence with your appeal form. It is not sufficient to tell us that the evidence is available on request.

 

York St John University is committed to giving its students the best learning experience it can. It prides itself on being a responsive and supportive organisation and in listening to its students. We recognise that sometimes you may encounter problems. The policy and procedure below explains how to submit a complaint and what will happen. Please use the complaints form provided

 

For academic year 2015/16, the applicable procedures are here:

 

Here are some Case Studies on Appeals & Complaints (PDF, 0.3 MB).

If you have any questions, you are welcome to contact casework@yorksj.ac.uk.