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Wellbeing support

External resources and agencies

Support is available from a range of external agencies. If you need help finding the right support for you then email the welfare and wellbeing team.

Our Welfare Advisers offer support, advice and guidance on a wide range of topics; for example – pregnancy, crime related incidents, sexual assault, accommodation issues, academic concerns, bullying, harassment, hate crime, housemate disputes and any other concerns outside of mental wellbeing.

We can also help you find support from a range of external agencies. 

Mental health

University life is challenging and there will be times when you feel like you are struggling. If you are worried about yourself it is important to talk to someone about how you feel, whether that is a friend or family member, one of the YSJ wellbeing team, or an external agency.

  • York Nightline: a term-time evening listening service run by students, for students.
  • Students Against Depression: information and self-help steps for university students. 
  • UK Student Minds: a national charity for student mental health.
  • Saneline: a mental health charity that works to improve the quality of life for anyone affected by mental illness. 
  • Anxiety UK: a national charity to relieve and support those living with anxiety and anxiety-based depression. 
  • Samaritans: a listening service for anyone 
  • Papyrus: a national charity dedicated to the prevention of young suicide. 
  • The Haven: out-of-hours mental health support for anyone 16 or over in York and Selby.
  • Mind: a guide to understanding despression and mental health.
  • NHS self-help: information and support about a range of mental health areas. 
  • Improving Access to Psychological Therapies (IAPT): a community mental health service for adults and older people in York and Selby.

Sexual assault, harassment and domestic violence

Sexual misconduct, sexual violence, sexual harassment and domestic violence are never ok. If you are in immediate danger or wish to report an incident to the police call 999 or contact North Yorkshire Police to discuss your concerns on 101. 

  • Report and Support: report an incident anonymously or with contact details to a York St John University welfare adviser. 
  • Bridge House: free support and practical help for anyone living in North Yorkshire who has experienced sexual violence or abuse. 
  • Survive: a charity dedicated to supporting survivors of sexual abuse, assault and rape. 
  • Independent Domestic Abuse Services: a specialst Yorkshire charity supporting anyone affected by domestic abuse or sexual violence. 
  • Sexpression: a charity that empowers young people to make decisions about relationships and sex


York is one of the safer student cities in the UK but crime does happen. If you have an urgent matter that requires police attention call 999. If it is a non-emergency call 101. 

Police Community Support Officers (PCSOs) hold regular drop-ins to answer your questions about safety. These are advertised on the screens around campus or you can ask at the Student Information Desk in Holgate. 

Drug and alcohol support

According to the NHS choices website, peer pressure, cheap student bars and the freedom of living away from home all contribute to the choices students make. Be aware of the dangers associated with smoking, drinking alcohol and taking drugs so you can make an informed decision about the way you live your life and care for your health.

  • FRANK: Information and confidential advice about drugs with a live chat, email service and 24 hour helpline.
  • Alcoholics Anonymous: Information and advice about drinking problems with a helpline and email service. 
  • Al-Anon: Support for anyone whose life is, or has been, affected by someone else's drinking. 

Sexual health and pregnancy

Keep yourself safe by making sure you are aware of contraception options and sexually transmitted infections (STIs). 

  • YorSexualHealth: a confidential sexual health centre based in York.
  • NHS Sexual Health: find out about safe sex and the symptopms you need to check.
  • Reflect: a free service in North Yorkshire for anyone facing a pregnancy choice and for those struggling after pregnancy loss. 


At times in our lives we all experience loss of some kind. Grief is a natural emotional response to loss and a process that allows us to adjust to a new situation. Although grieving is usually associated with the death of someone, similar emotions may also be felt with other types of loss, for example, loss of a relationship, health, a friend, a pet or financial security.

  • HelpGuide: information on coping with grief and loss.
  • Cruse Bereavement Care: a service that offers support, advice and information when someone dies. 
  • The Bereavement Trust: a national helpline that operates every evening of the year to offer bereavement support. 
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