How to Get Help
Using the Library in term time?
From finding books to IT issues, our Library Roving Service can help on a range of topics.
Email or text us, and we'll come to you – just look out for our roving staff.
*Each text is charged at the sender's standard rate. York St John University does not profit from this service.
Other ways to get help
For help throughout the year with any aspect of Library, Print, IT or AV Media services, ILS is your first port of call.
- Have a look at our Frequently Asked Questions.
- See the information available in IT Support.
- Can't find the IT help you're looking for? Log a job with ILS.
Book a tutorial
If you'd like specialist help, you can book a tutorial to consult with either our Academic Liaison Librarians (for help with writing, library resources, etc), or with our Digital Trainers (for help with using programmes and software).