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Four students walk together and chat on a path outside campus A student with folded arms smiles at the camera in the wooden corridor between Fountains and De Grey buildings on campus

Join York St John University

Student
support

We are here to make sure you are supported and settled during your course.

Learn more about the wellbeing and support services at York St John University.

Two students sit and talk on a sofa in the Students' Union

We pride ourselves on supporting our students through their studies with a variety of services.

We work hard to make sure that you settle in and find your place in our vibrant community. Support begins as soon as you arrive at university through our Welcome Week activities. These introduce you to your course and your university. 

When you have enrolled, our full range of support will be available to you. Our services are designed to support you for your whole course and beyond. Our students are names not numbers to us - you will be more than just a face in the crowd. 

Welfare and wellbeing

Student life will bring you lots of new opportunities but we know it can also be challenging at times.

Our Welfare and Wellbeing team offer practical help and emotional and psychological support. We will work with you in complete confidence to decide the best support for your particular difficulty or issue.

During the COVID-19 pandemic our support teams have been working hard to support our students. Most of our support has been offered online, and we have provided help and advice on a range of subjects, from mental health issues to homesickness. We will be returning to face to face appointments as soon as we can.

We have a multi-skilled team of dedicated professionals on hand to help you, including Blue and Jug, our therapy dogs.

Explore our services and meet the team

Disability advice and support

Our Disability Support team are here to help applicants and students with disabilities, long-term health conditions, mental health conditions or specific learning difficulties.

If you are an applicant who has declared a disability during the application process, our team will contact you to offer support.

We will work with you to decide the support that will help you succeed. We will also help develop study strategies in line with your personal learning goals on your course.

We have run an Early Start scheme for students who identify as autistic. The scheme allows you to arrive and start your induction at the university early to help with the settling in process. We offer support throughout your studies and towards moving into the world of work through our Graduate Transition scheme. The scheme dates and schedule for 2021 will be published soon. 

Find out more about disability support

Course and study support

Our academic staff are here to support you through your studies. You will have opportunities to meet with the team before you start your course, and you will get a full introduction during your first week at York St John.

You will have a personal tutor to contact for help and advice, and our staff will make the effort to get to know you, your interests and the support you need to succeed.

As well as your tutors, you can access a range of support to help with your study skills. Our Academic Liaison Librarians can provide subject support in group or 1 to 1 sessions.

Help is available with specific areas of study such as coursework and essay writing, using IT systems and learning how to make the most of our library.

Study skills support

Supporting our diverse community

We recognise that some students need specific support or guidance during their studies.

We want you to know that you are not on your own and we provide 1 to 1 support for a range of different circumstances. We can arrange regular meetings to discuss your individual situation and signpost you to relevant services. 

We have specific support schemes for:

  • Asylum seekers
  • BAME students
  • Care leavers
  • Commuting students
  • Students from Gypsy, Roma and travelling communities
  • Mature students
  • Student carers
  • Student parents
  • Trans students.

More details on our support schemes

Student medical centre

We have a medical centre on campus. We strongly encourage all students who live in our halls of residence to register with the medical centre when you join us, to make sure that medical help is on hand if you need it.

Careers support

We encourage you to check in with our careers service right at the start of your studies. They will help you make the most of your degree and maximise your opportunities to build up your skills and employability.

We offer tailored advice and guidance throughout your studies and after you have graduated through our LaunchPad service.

Find out more about LaunchPad careers support

Faith support

All faiths are recognised and respected at York St John. Our chapel is a multi-faith space open to all. It includes a prayer room, quiet room and peace garden. We celebrate many different religious festivals on campus, and the Chaplaincy team includes Faith Advisors who, between them, represent most of the major world religions. They are here to support and encourage you, engage in dialogue and promote understanding.

Contact Us

Get in touch with our teams

Learn more about our services

If you'd like to find out more about how to access student support, our Student Information Desk team will be happy to help.

Live chat with us

Find out about student life. Join our live chat and talk to current students about their experiences.

Application advice

Ask us about studying at York St John. Email our Admissions team for help with your application.

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