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Student policies and documents

Appeals and complaints

Information about making an appeal or complaint.


You may be able to appeal against an assessment decision. Before making an appeal we recommend that you speak to a member of staff from your course to help clarify whether an appeal is the correct step. You may also find it useful to speak to the Students' Union. 

If you do decide to make an appeal you will need to send an appeal form within 20 working days of the publication of the decision. A panel will review the student's appeal and the school's response. 

Information about the appeal process can be found in section 45 of the Code of practice for assessment. 


If you may wish to make a complaint about an aspect of your university experience (excluding academic appeals) you will need to follow the student complaints procedure. 

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