Frequently Asked Questions

Please thoroughly read through your Contract which should answer all queries you may have regarding your time in halls at York St John University, this can be found on the 'My Contract' page.

Applying for accommodation at the University

When should I apply for accommodation?
We have made some changes to the accommodation application process for the 2018-19 academic year. 

Below are the new key dates and essential information you should be aware of. 

Accommodation will only be guaranteed for you if you have applied and accepted your offer by the following deadlines. 

Accommodation applications will open in February 2018 - from this point you will be able to register for an account on the Accommodation Hub and then log in to create your online application for accommodation. 

Remember you still need to apply for accommodation even if you intend to put York St John University as your insurance choice. 

Sunday 15 July 2018 - accommodation applications close. 

If you forget to apply before applications close or you miss the deadline to accept your accommodation offer then you application will not be re-processed until after the results day and we cannot guarantee that accommodation will be provided.  

What happens if York St John University is my insurance choice or I come through clearing?
Students holding insurance offers should make an application when the application process opens in February 2018. 

If you coming to us through clearing then you can not place an application until after results day 2018, although we cannot guarantee you accommodation for any students coming through clearing. 
Will my accommodation preferences be guaranteed?
Whilst we will try to match your specific preferences it is not always possible as certain types of accommodation may be oversubscribed e.g. en-suite. It may therefore be necessary to offer you accommodation that is lower down your list of preferences.

I am a care leaver.  What can you do to support me?
York St John University is committed to supporting students who have been in care at any time before starting their course.  We can arrange accommodation for 52 weeks of the year.  Please contact us and we can explore how we can support you.

Do you have any accommodation for families or couples?
We have a limited number of self-contained studio apartments at Percy's Lane, that are suitable for couples provided that both people are York St John University students, but unfortunately we do not at the moment have any accommodation suitable for families with children.

I have additional needs because of disability or medical issues.  What extra help do you offer?
We you place your application to us for accommodation you will need to declare and additional needs on your application. This means we are aware that you may need extra support from the Accommodation Team during your time living with us. Please make sure on your application that you iclude anything you believe may have an effect on your accommodation and medical evidence will need to be supplied. We offer a wide range of adaptations and modifications to our rooms in order to meet the additional needs of our resident students. See Additional Accommodation Needs for further info.

Additional Preferences - Alcohol-Free, Quiet and Single Sex Accommodation

Some of our accommodation caters to specific preferences. If applying for these types of accommodation please be aware that we cannot guarantee their availability as they are subject to demand.

Alcohol-Free Flat or House: you are not permitted to store or consume any alcohol. This includes using alcohol for cooking or providing alcohol for guests. If you breach this rule then you will be moved to another flat at our discretion.

Quiet Accommodation: for students who prefer a more peaceful place to live and study. These are located in quieter areas. However we cannot guarantee the level of acceptable noise from other flats/houses.

Students in all of our accommodation must follow our Noise Policy which prohibits excessive noise between the hours of 23:00 and 07:00.

Single Sex Accommodation: all-male or all-female flats/houses. The flats/houses will be located in blocks or corridors of mixed-gender accommodation. If you are in single sex accommodation you are not permitted to have overnight guests of the other sex, however you may have visitors during the day. This rule only applies in designated single sex accommodation.

When applying for this type of accommodation you should also be aware that University staff or contractors of either gender may enter the accommodation from time to time, however you will be given advance notice.

Accommodation Offer

When will I find out what type of accommodation I have been offered?
Week commencing 16 July 2018 - accommodation offers will be sent out in batches to those students who have made the univeristy their first choice. You will then need to log back in to pay your deposit and accept your accommodation offer. 

Thursday 26 July 2018 - final deadline to accept your accommodation offer. 

If you miss your deadline to accept your accommodation offer then your application will not be re-processed until after results day and we cannot guarantee that accommodation will be provided. If York St John University is your is your insurance choice allocations will not be carried out until after A level results day. 

What do I do if I am unhappy with my offer of accommodation?
It is not possible to change the offer of accommodation at this stage other than in expectional circumstances. Applications for a room change are open from mid-October.

What is my Accommodation Agreement?
The accommodation agreement is an extremely important document which we require all students to read and sign before they are given the keys to their university accommodation. We strongly recommend that you familiarise yourself with the contents of the agreement before signing as this lays out all your rights and responsibilities as one of our resident students. When signing your contract you are also agreeing to the information outlined in the Student Handbook 2017-18 (PDF, 16.3 MB) so it is important that you familiarise yourself with this also.


When can I move in to York St John University accommodation?
Arrival weekend 2018-19 is 15-16 September. You will receive specific details of this weekend and you will be able to select an arrival slot after you have completed your induction. Please note that it is not possible to move in earlier than this weekend but you may move in afterwards.
Can I come and look at my room before I move in?

This is difficult as other students are living in the halls and we have to respect their privacy. However you can see the accommodation on our open and visit days where we arrange tours around a selection of accommodation.

What should I bring with me?

What do I need to bring with me?
You will need to bring a full set of bedding including a duvet and pillows. You will also need to bring some cooking utensils, pots, crockery and cutlery. We do not provide kettles or irons but we do provide ironing boards. A full list of the site specific inventory is available on the site specific page.

Will I need a television licence?
If you have a television set or TV enabled computer in your rented room then you will need a television licence. The only exception to this is if you are in a joint tenancy of a private house with others, when you will only need one licence to cover the whole household. Read further advice from the TV licensing authority.
Will my belongings be insured?
All our accommodation comes with a mandatory personal possessions insurance policy.

Can I bring my car with me?
Please note that car parking at York St John University is very limited as we are a city centre campus. Car parking for students in accommodation is normally only available on health grounds; all car parking is also permit parking only.

Living at York St John University

How do I pay my rent?
Please refer to your Residence Agreement, this details all the charges and advises how and when you need to pay.
Will I have to pay Council Tax?
All full-time registered students are currently exempt from paying council tax; however, if you are living with a non-student partner you may be liable in part for the council tax charge on the property. To apply for an exemption if you are in a shared house contact the local authority.
What do I do if I can't get along with my flatmates?
Sharing a home with others for the first time sometimes isn't easy, and requires a lot of give and take. Don't let problems in the house get out of hand, but tackle them early. See the Student Advice Team's Living with Housemates Factsheet in the Student Services 'Flat Pack' for more information. 
What can I do if one of my housemates, or someone they have invited into our home, is harassing me or making comments I find abusive?
Everyone has the right to feel safe and respected in their own home. If something is making you uncomfortable please come and talk to the Student Advice Team, or alternatively you may like to speak to your RSA or the Halls manager. Click here for details of the Halls Manager's daily drop-in sessions. The University takes incidents of abuse and intolerance extremely seriously, and those who subject others to such behaviour, for whatever reason, may be putting their degree in jeopardy, leaving aside the fact that they may also have committed a criminal offence.

Contents Insurance

York St John University has arranged some contents insurance for you with Endsleigh, the No.1 student insurance provider. It is important for you to check this cover, so please follow the steps below to ensure you fully understand the protection provided.

Enter in your policy number HH1046 on the Endsleigh website to check your policy details.

Visit the review cover link to:

  • Check what is covered.
  • Check key exclusions and limitations.
  • Check your policy excess.
  • Check how to make a claim, extend and personalise your cover.

It is important to find out exactly what you are covered for as you may find that the contents cover is not sufficient and you need to extend it to protect all of your possessions both inside and outside of your room.