Everyday AI Productivity using Microsoft 365 Copilot

Who is this course for?

This course is designed for professionals across a range of sectors, including academic staff, professional services, administrative roles, and managers seeking to improve productivity through AI tools.

What will I learn?

By the end of the course, you will be able to:

• Use Microsoft 365 Copilot effectively across key Microsoft applications
• Write clear and effective prompts to produce high-quality results
• Streamline routine workplace tasks through AI-powered automation
• Review, verify, and refine AI-generated content

Use AI tools responsibly, securely, and appropriately within a business environment

How will I learn?

The course places a strong emphasis on practical, hands-on learning, giving you the opportunity to work through guided exercises and real-world scenarios using Microsoft 365 Copilot. Throughout the training, you will explore a range of common workplace tasks, experiment with different prompting techniques, and learn how to generate, refine, and validate AI-assisted outputs. By practising in a structured environment, you will develop repeatable workflows and best-practice approaches to improve productivity, efficiency, and confidence when working with AI tools.

How will my employer benefit?

As organisations increasingly adopt AI-powered tools such as Microsoft 365 Copilot, employees can benefit from developing the skills and knowledge needed to use these technologies effectively, securely, and responsibly. This course is designed to build confidence in using AI within everyday business applications, helping all to understand how to achieve meaningful results while maintaining accuracy and professional standards. The training focuses on improving productivity, streamlining routine tasks, and supporting the practical adoption of AI in day-to-day work. It also provides guidance on recognising the limitations of AI-generated content and the ethical issues that may arise.

Andrew Bettany is a Microsoft Certified Trainer (MCT) and Microsoft Most Valuable Professional (MVP) specialising in AI and Microsoft 365 Copilot. A former Microsoft employee, he brings over 20 years of experience delivering training and consulting on Microsoft technologies across enterprise, public sector, and higher education organisations. 

Andrew is known for his practical, demo-led approach, helping organisations move from awareness to real-world adoption of AI. He has delivered large-scale Microsoft 365 and Copilot training programmes for global organisations, supporting workforce productivity, capability development, and digital transformation initiatives.