Leading AI Adoption for Organisations - Driving Workflow Transformation

Who is this course for?

This course is primarily designed for business leaders - including managers, team leaders or heads of department. It is also great for any professional who is responsible for improving organisational productivity within the business, leading change, or embedding AI and digital technologies.

What will I learn?

By the end of the course, you will be able to:

• Understand how to identify high-value AI use cases within their organisation
• Redesign workflows to incorporate AI tools effectively
• Lead AI adoption and support organisational capability development
• Measure impact and value from AI-enabled work
• Apply responsible and governed use of AI within a business context

How will I learn?

You will work through real-world scenarios, which allow you to learn how to prioritise opportunities, support adoption, and ensure responsible and effective use of AI. This is taught through various content, both online and in-person delivery.

How will my employer benefit?

As organisations move beyond initial experimentation with AI, there is an increasing need for leaders who can translate AI capabilities into measurable business value.
Many organisations have access to tools such as Microsoft 365 Copilot, but require more knowledge to embed these effectively into workflows. It is particularly relevant for organisations seeking to move from pilot activity to sustainable, scaled adoption.

Andrew Bettany is a Microsoft Certified Trainer (MCT) and Microsoft Most Valuable Professional (MVP) specialising in AI and Microsoft 365 Copilot. A former Microsoft employee, he brings over 20 years of experience delivering training and consulting on Microsoft technologies across enterprise, public sector, and higher education organisations.

Andrew is known for his practical, demo-led approach, helping organisations move from awareness to real-world adoption of AI. He has delivered large-scale Microsoft 365 and Copilot training programmes for global organisations, supporting workforce productivity, capability development, and digital transformation initiatives.