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Documents and policies

Accessibility statement

York St John University is committed to making its website accessible. This statement summarises where we are and where we plan to get to.

Using this website

This accessibility statement applies to the primary York St John University website (www.yorksj.ac.uk). We want as many people as possible to be able to use this website. For example, that means being able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some content displayed using carousels cannot be accessed using a keyboard
  • focus is not clear on some links or when used with some layouts
  • some focusable elements are ignored in the reading order by assistive technology
  • focus has poor colour contrast on some links
  • some buttons do not have a descriptive name
  • most of our older PDF documents aren't fully accessible to screen reader software
  • some PDF documents may not have a descriptive title
  • some of our pages don't have the correct heading structure
  • some of our older page layouts may have inaccessible navigation elements
  • live video streams do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will consider your request and get back to you in 10 working days.

If you cannot view the map available from our site footer, call or email us for directions.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact: website@yorksj.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

York St John University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Issues with keyboard navigation (WCAG 2.1.1 Keyboard)

Within our carousels, the radio buttons to change between items cannot be accessed using a keyboard. We are currently working on fixing such carousels and plan to have either fixed or removed them by August 2023, though we endeavour sooner.

Issues with name and role for some elements (WCAG 4.1.2 Name, Role, Value)

Some focusable elements within our carousels are hidden by setting the aria-hidden attribute to "true", which has an impact for some assistive technologies on being able to correctly view the content. We are currently working on fixing such carousels and plan to have either fixed or removed them by August 2023, though we endeavour sooner.

Some buttons on our site do not have a descriptive name, which means that screen readers may not understand the purpose of such buttons. This includes the search icon in the sidebar. We plan to have fixed this by October 2022.

The arrow button used in search result pagination does not have a descriptive name. We plan to have fixed this by October 2022.

Issues with discernible text for some links (WCAG 2.4.4 Link Purpose)

The arrow button used in search result pagination does not have a descriptive name. We plan to have fixed this by October 2022.

Issues with heading structure (WCAG 1.3.1 Info and Relationships)

Some of our pages don’t use the correct heading structure. We plan to have fixed this by March 2023.

Issues with PDFs and other documents (WCAG 2.4.2 Page Titled)

Some of our older PDFs and Word documents may be missing correct titles. We plan to have fixed this issue for all PDFs and Word documents hosted on this website by March 2023.

Issues with PDFs and other documents (WCAG 4.1.1 Parsing)

Many of our older PDFs and Word documents may not be correctly marked up to be accessible to a screen reader. We plan to have fixed this issue for all PDFs and Word documents hosted on this website by March 2023.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix historical documents relating to policies, reports or minutes.

Issues with interactive tools and transactions (WCAG 1.4.3 Contrast (Minimum))

The colour contrast on some of our links is too low. We also have some issues with colour contrast on our old page layouts that will be fixed as part of our wider website redevelopment. We plan to have fixed this by March 2023.

Recently fixed issues

These issues have recently been removed from the above section, as we understand that these have now been fixed. If you find any problems which would indicate that these problems have not been fixed, please contact us: website@yorksj.ac.uk.

Issues with keyboard navigation (WCAG 2.1.1 Keyboard)

"When zooming at levels of 200% and above with the hamburger menu already open, a keyboard cannot be subsequently used to then close the menu." This is now considered fixed.

Issues with keyboard navigation (WCAG 2.1.2 No Keyboard Traps)

"When using a keyboard, it can be unclear how to close the hamburger menu." This is now considered fixed.

Issues with focus (WCAG 2.4.7 Focus Visible)

"After using a keyboard to tab from the 'Modify' button in the footer, focus becomes lost and focus tabs through the hamburger menu when it is not open. Focus is not clear on the hamburger menu icon in the sidebar to open the menu. When zooming at levels of 200% and above, the focus is not clear on the hamburger menu." This is now considered fixed.

Issues with name and role for some elements (WCAG 4.1.2 Name, Role, Value)

"Some links where icons or images are used also do not have a descriptive name." This is now considered fixed.

Issues with discernible text for some links (WCAG 2.4.4 Link Purpose)

"Some links where icons or images are used do not have a descriptive name. This includes the logo in the site footer and various 'arrow' buttons. This means that the purpose of such links may not be clearly determined by all users." This is now considered fixed, with the exception listed in the above section.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards. Where new PDFs or Word documents fail to meet accessibility standards, please report this as an accessibility problem using the contact details above.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We are committed to improving accessibility across our website.

  • We use an automated accessibility tool provided by Siteimprove to guide iterative in house improvements to the accessibility of our pages and content.
  • We have established owners of content to ensure timely removal of inaccessible content.
  • We are working with third party suppliers to improve the accessibility of digital services surfaced on this website.
  • Due to commence in the coming weeks, we are working with Siteimprove to conduct a manual audit of the accessibility of our website. This audit will test up to 10 key pages, consisting of the broadest possible cross section of site content and design.

Following the audit, we will also be reviewing the training we offer website editors with regards to accessibility.

Preparation of this accessibility statement

This statement was prepared on 8 July 2019. It was last reviewed on 30 September 2022.

Our website is tested on a regular basis, with a new scan scheduled every 5 days using an automated accessibility tool provided by Siteimprove. This tool tests a sample of web pages and provides a report on accessibility issues. Issues are then prioritised according to the severity of the impact it may cause, the number of people that may be impacted and the time involved in resolving the issue.

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