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Professional and short courses

The Military Human: Understanding Military Culture and Transition

Gain an in depth understanding of military culture and the emotional transition adjustment experienced by service leavers and their families.

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Recent research has found that there should be improved training around armed forces community cultural issues. We believe a person-centred approach is the solution. By attending this high quality certificated and evidence based CPD training, organisations can evidence their commitment to the armed forces covenant and provide improved services to help support veterans and their families.

Armed Forces Covenant

  • Gold standard logo of armed forces covenant

Online, York campus

  • Course leader – Mick Fleming (Armed Forces and Uniformed Services), Nick Wood Armed Forces and Uniformed Services Manager at York St John University
  • Duration – 2 sessions each lasting 2 hours, delivered either through webinars or in person
  • Dates and times

    Tuesday 3 October 2023

Course Fees

£110 in person

£80 online

Course information

Who is this course for?

This course is suitable for anyone who is likely to interact with veterans and their families in a professional setting. This could include those working in:

  • Nursing
  • Health and social care
  • Social work
  • Education
  • Physiotherapy

What will I learn?

This course will give you an in-depth understanding of the needs of this specific client group.

We will provide you with a range of resources, and a tool kit to make your work with the Armed Forces Community more effective and efficient.

By completing the course you will:

  • Gain an in-depth understanding of military culture and how this may impact on accessing services
  • Gain a greater understanding of the issues facing ex Armed Forces personnel, Reservists or Dependants
  • Observe how the change curve (Kübler-Ross,1969) and culture shock (Adler,1975) influence transition adjustment when entering civilian life
  • Learn about the human journey of development how this may play a part in the transition and emotional adjustment experience to civilian life for service leavers and their families

The Military Human in numbers

  • Over 5,000 staff from a wide range of community service providers have already benefited from the CPD training including: Councils, HMPPS, NHS Trusts and NHS Veterans Mental Health teams.
  • Services for the Armed Forces community: 1,000 trained staff now providing services for the Armed Forces community
  • Bringing the Armed Forces Covenant to life: 150 attendees at our inaugural Military Human Conference
  • Ministry of Defence Employer Recognition Scheme: York St John University was awarded silver in the Ministry of Defence (MOD) Employer Recognition Scheme (ERS) in 2018


Course leader biographies

Mick Fleming

Armed Forces and Uniformed Services Officer at York St John University

Mick served in the British Army (Royal Signals), completing operational tours in Iraq (1991), Bosnia (1998), Iraq (2003) and finally in Afghanistan (2010) before retiring from service in 2014. His career, spanning over 34 years, included periods of service with both Airborne Forces and Commando Forces, and it was these experiences that shaped the direction he took in his career, focusing on the training and development of teams and individuals. This experience is complemented by Post Graduate qualifications in Strategic Leadership and Management, and Executive Coaching and Mentoring.

Since retiring from the armed forces, Mick has worked as a manager, trainer, and coach, within North Yorkshire Police, the private, and third sectors. Most recently he worked for a national military charity as the Recovery College Delivery Manager within the Personnel Recovery Centre in Catterick Garrison.

Mick continues to directly support the veterans’ community, alongside his work here at York St John University, as a facilitator and coach within the Help for Heroes Pathfinder programme, helping wounded, injured or sick veterans learn more about themselves as well as identifying opportunities that exist for the future.

Nick Wood

Armed Forces and Uniformed Services Manager at York St John University

Nick served in the Royal Navy (Fleet Air Arm) and saw active service during the Falklands War in 1982. In 2010 he was awarded the Butler Trust HRH Princess Royal Award for services to veterans, following the development and national roll out of the Veterans In Custody Support model for the National Offender Management Services.

Following the ongoing success of the Veterans Awareness CPD, Nick was invited to attend the Forces In Mind Trust 2 day consultation at St Georges House Windsor to discuss the issues around transition to civilian life for Service Leavers. He is a Visiting Fellow at the Anglia Ruskin University Veterans and Families Institute, contributing to their Veterans and Families Studies MSc and is part of the NHS England Liaison and Diversion project pilot board in Wakefield.

Nick sits on the national SSAFA Prison In Reach Focus Group, and has been invited to be part of the newly formed COBSEO (cluster group) Veterans in the Criminal Justice System. In his York St John University role he assists the NHS Armed Forces Commissioning and Network groups, Ministry of Defence Yorkshire and Humber Veterans Advisory and Pensions Committee and numerous Local Authorities to take their Covenant, strategic and supportive agendas forward.

The Armed Forces Covenant

The Armed Forces Covenant has been signed by all of the Local Authorities in the UK (including 3 in Northern Ireland) and is part of the NHS Constitution (NHS, Clinical Commissioning Group (CCG) or commissioned Health and Social Care providers).

How to apply

You can book your place on this course through our online store.

Book now

Facts and figures

Continuing Professional Development at York St John University

Boost skills, knowledge and confidence with a professional or short course from York St John University. We offer professional learning and development opportunities for teams and individuals, from single sessions to longer courses.

To talk to us about your training and development needs, please email

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