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Concerns and complaints

Concerns about student behaviour

Find out what we expect of our students and how we can support you to resolve concerns.

Close-up view of wooden detail on the York St John Students' Union building.

We expect all students, staff and visitors to act respectfully and fairly towards each other. This page explains what you can do if you have experienced unwanted and unacceptable behaviours, and the support available to you.

This page contains information on:

What we expect of our students

Our Student Charter and Student Behaviour and Disciplinary Policy set out our expectations for student behaviour, as well as that of our wider community:

The University is committed to ensuring effective prevention and effective responses to unacceptable behaviour.

How you can deal with a concern about another student's behaviour

There are several approaches available when you have a concern about the behaviour of another student at York St John.

Taking personal action

You are encouraged, where possible, to resolve concerns directly at an early stage. Where you feel able and safe to, you should discuss your concerns with those involved and explain when certain behaviours may be unwanted or unacceptable.

The person concerned may be unaware and a respectful conversation may help them to understand the impact of their behaviour and adapt it accordingly.

What if I can't resolve the issue myself?

We understand that for a number of reasons you may feel unable to take action yourself, or it may not be appropriate to do so, particularly where the behaviour has caused you significant distress.

You can get support by contacting our Wellbeing and Welfare teams. You can speak to a Welfare Adviser who will listen to your concerns and talk you through your options. Contact the team or book an appointment on our Student Hub online portal.

If the concern relates to a sport or society or does not concern named individuals you may be directed to contact the Students' Union. Mediation through the Students' Union may be recommended if the issues relate specifically to societies, clubs and committees, if appropriate.

Action the University can take

Failure to meet expected standards of behaviour and conduct will be dealt with through the Student Behaviour and Disciplinary Policy. This policy sets out a clear and consistent process for addressing student disciplinary matters.