Digital training and support
Getting started with IT
A quick start guide to all of the key aspects of IT at York St John University.
*Some links from this page will require a York St John Office 365 login. Email Digital Training if you are unable to access them.
This page is intended as a quick start to all of the key aspects of IT at York St John University. If you would like personal help, contact the Digital Training Team via email email@example.com or Book a Digital Training online tutorial
Your IT account and email
You will have a valid YSJ IT account after you have completed registration. You can register before you arrive, see our Welcome Page.
Logging in and passwords
All the main York St John systems such as Moodle are accessed using the same username and password. Your username will be in the form ian.staite
Access to Office 365 and Eduroam WiFi
Your email address will be in the form firstname.lastname@example.org - you will require the full email address when connecting to Moodle, Office 365 or Eduroam WiFi.
The first time you log in when off campus you may have to set up Multi-factor authentication to secure your account using your mobile phone.
For more information visit our Multi-factor authentication page.
Online access to Email lets you read YSJ email and use other Office365 services. Your login for this is your email address.
Use the nine dots at the top left to access other Office 365 services
There are a few exceptions that manage passwords separately such as accommodation and library accounts. For full details see the YSJ Password Hub.
Attending online sessions
Most YSJ online meetings are held in Office 365 Teams.
Teams can be accessed through a browser but the best experience with this is to Download the Microsoft Teams app and log into it.
See more details on Joining a meeting in Teams* for tips and best practices.
Or watch our video Microsoft Teams Introduction (2'12")
Your regular timetable is available online at https://timetable.yorksj.ac.uk/Timetable or via the MyYSJ app
For students, get email and timetable on your phone, along with loads of other useful things by using the My YSJ app. Search in your app store for MyYSJ or go to http://www.yorksj.ac.uk/app to access in a browser. Login to get personal details.
Moodle virtual learning environment (VLE)
Moodle is the main York St John University academic system. It holds details of all modules and is where assignments are submitted.
It can be reached via the website or directly at moodle.yorksj.ac.uk and you can log in using the York St John Login button on the black bar and then your YSJ email address and password.
Find out more from our Moodle help page*
Download files in alternative formats
Files in Moodle can be downloaded in the original format by clicking on the name or as MP3 audio, HTML, ePub or electronic braille by clicking on the Ally icon.
Office 365 is a brand name Microsoft uses for a group of software and service subscriptions. This is available to all students and substantive staff at York St John University. One Drive for Business is included as a file-hosting service as well as online versions of office products, for example Word.
We recommend that you store all of your work in Office 365 OneDrive and then it will be accessible anywhere and is also automatically backed up.
Sign in to Office 365 via your email, click the blue flag on a campus computer or go to www.office.com. Files can also be opened directly from OneDrive from Office applications such as Word.
For more, see our help on Office 365 help page*
Other Key IT systems
The services menu in Moodle links to most of the commonly used used IT systems but they can be accessed directly. All except Office365 email use the standard user name and password without @yorksj.ac.uk.
Mahara ePortfolio is an electronic portfolio system for gathering together and presenting information
Media library can store video and audio privately or for sharing and submitting
WordPress is the YSJ blogging platform. You can apply for a blog to be created there.
Library and Learning Services pages and library catalogue includes a database of Specialist Subject Resources. Your login is your borrower number which is the number on your student card plus your unique PIN
E:vision gives access to your student records
Survey Tool (Qualtrics) is a fully featured research site for questionnaires and surveys
Online safety is a key issue. Phishing attacks, where someone tries to steal password information, are common. You will never be asked for your password by York St John Staff.
Take care to lock open access computers whilst away even for a short time use the Windows Key + L
Your use of York St John's IT systems is also governed by the YSJ Acceptable Use Policy
Just about all work at York St John University is submitted via Moodle. There are different types of submission including essays, Mahara ePortfolios and video. There is lots of help including step by step videos on our pages on Submitting work to Moodle help page *
The York St John campus WiFi network is called Eduroam.
Users from YSJ can also use Eduroam at other institutions in the UK and abroad. Eduroam WiFi is also available in York city centre. Once set up, your device should connect automatically to Eduroam WiFi whenever it is available.
To login to eduroam
You must have changed the account password from the one given at registration to your own before trying to connect to eduroam WiFi
Select the WiFi network called eduroam
Login using your full YSJ email address and usual University password
You may need to accept or trust a certificate
If you change your University password, you will need to change your Eduroam WiFi login password on ALL of your devices otherwise the incorrect logins can lock your account.
Printing on campus
Select either Print B&W on PCUT01 (for black and white printing) or Print Colour on PCUT01 (for colour printing).
Printing from off campus
You can upload documents for printing via https://papercut.yorksj.ac.uk/user* where you can also check credit and cancel printing.
All printers can print both colour and black & white.
Touch your ID card to the front of the printer to log in. The first time you do this you will have to login to associate your details with the card.
More on Printing for students at https://www.yorksj.ac.uk/students/print-services/