Browser does not support script.


Digital training and support

Find out about 1 to 1 training in University software and systems. Discover our range of courses and self-help resources.

Tutor talking to student about software on computer screen

Book a tutorial

Small group or 1 to 1 training is available for most of the software and systems that are used day-to-day at the University. Tutorials can be held online, and where possible we can help using screen-sharing technology. 

Book a 1 to 1 or small group tutorial using the links below:

Book an online tutorial

Book an on-campus tutorial (York)

If there are no suitable tutorial slots, or you simply have another query, you can contact us for help or to arrange a tutorial by emailing

To make the most of your tutorial, use our tutorial and meeting notes template before, during and after your tutorial:

Self-help directory

Use our self-help digital training directory to find quick advice on software and systems around the University.

Digital training self-help directory (Sharepoint)

Courses and other resources

Tutor leading training in Adobe software

Courses and qualifications

We offer 1 hour skills courses in commonly-used software programs. We also offer an opportunity to sign up for the Microsoft Office Specialist certification.

Close up of person typing on laptop keyboard

Assistive technology

Find out about software to develop your academic skills and support for students receiving Disabled Students' Allowances.

Two students chat while working at a computer.

Self-help guides and resources

Guides to getting started with IT and working collaboratively online. Resources to help you develop your skills in creating presentations, videos, surveys and more.

IT support

If you have an IT issue or problem, our IT support officers are here to support you. They can help with:

  • Password and log in issues
  • IT security
  • University hardware problems
  • University software problems

IT support

Specific information for staff members is available on the staff intranet: Innovation and Technology Services (ITS).