Print services for staff

What services do we offer staff?

Print Services is your first port of call for:

• All printing and photocopying (no job is too small)
• Leaflets, posters, flyers, postcards and booklets
• Large format posters (up to A0 size)
• Laminating (up to A1 size)
• Document and dissertation binding (heat binding and comb binding)
• All stationery products
• IT consumables such as ink or toner cartridges, USB memory sticks and portable hard drives
• Paper and card
• York St John business stationery including business cards, compliment slips and letterhead paper

Using the Konica Minolta printer/photocopiers

Print Services manages a fleet of over 50 Konica Minolta MFDs (Multi-Function Devices) on the University's York and London Campuses, as well as operating a print room which is located on the main York campus.

Our print room houses our digital print production devices, which includes digital presses and large format printers, enabling us to output professional quality printed materials on a wide range of paper stock.

We also offer first line support for the University print management software, PaperCut.

Members of staff can log in to any Konica Minolta device on campus using your York St John username and password, or your staff ID card (once you've linked your ID card to your print account). You will find many of the Konica Minolta MFDs dotted around both campuses and they are all capable of print, scan and copy up to A3 size.

Please contact us for any of the following issues relating to the Konica Minolta devices:

• If you need spare toner cartridges for your local Konica Minolta printer
• If you need staples or waste toner units replacing
• To report faults or issues
• Advice or assistance with scanning, printing or photocopying

Placing orders with Print Services

To place an order for printing, please fill out our Microsoft Form, below.

Print Order Form

Please note the following:

• Print requests from YSJ staff and students must be placed via the form (we are unable to accept print orders by email).
• We always recommend uploading your file in PDF format where possible.

If you would like to ask us a question before you place an order, please email us at: printservices@yorksj.ac.uk.

Ordering stationery

Print Services stocks a wide range of stationery, paper, display screen equipment and various IT consumables including USB memory sticks, cables, ink cartridges and portable hard drives. If we don't have an item in stock, we can usually obtain it for next day delivery.

To order items from us, please create a stationery requisition in OneUni.

Further information and tutorial videos are available on the OneUni Finance pages on the staff intranet.

If you have any questions, please don't hesitate to email us. We are here to help!

Service-level agreement (SLA)

Print Services operates to a 3 working day SLA for all standard printing and photocopying. Standard printing is defined as items such as documents, flyers, postcards and A4/A3 posters.

For non-standard printing we operate a 5 working day SLA. Non-standard printing includes items such as folded & stapled booklets, and orders containing larger quantities of laminating, binding or large format A2/A1/A0 posters .

To avoid disappointment it is essential that you always allow for the SLA period for work to be completed, especially in busy periods. At peak times of the year (for example, the run up to Welcome Week and during assessment periods) we reserve the right to temporarily increase SLA’s if needed.

Please note: delivery (if applicable) is not included as part of the SLA period.

Help and advice

If you have a question or query, please don’t hesitate to get in touch. We are happy to offer advice, whether that be on using the Konica Minolta MFDs or the best way to set up your work ready for printing.

We do not offer a design service, but the Design team in Marketing offer a design service for York St John staff, which can be requested by filling out their form: Design request form

Copyright Notice

Please note that we all have to strictly adhere to copyright laws and the terms of the Copyright Licensing Agency (CLA) license. This may prohibit some items from being printed or photocopied.