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International student support

First few days

What to do in your first few days at York St John University.

The information on this page is also available to download: First Few Days Checklist (PDF, 0.1 MB)

There is a lot to do in your first few days at York St John.

Work through the information on this page to make sure you don't miss anything important.

International Welcome and Orientation

We organise a programme of welcome and induction events for all international students, including practical, academic and social events. Some of these events are compulsory to attend, so make sure you access your timetable before the start of term.

Optional welcome events will start on Monday 31 January 2021 and compulsory induction events will start on Friday 4 February 2021. The full welcome programme can be seen here: 

Arrive in your new home

York St John University offers fantastic accommodation within 1 mile of the university and the city of York. If you are staying in university accommodation, the Accommodation Team will email you about your room allocation and key collection before you travel to York. You can see where it is on our accommodation map.

We understand that international travel can be unpredictable at times, can easily get delayed, or you may have to arrive outside of working hours. If you arrive out of hours, please go to the Security Lodge, which is open 24 hours a day, every day of the year. Contact details are on the Security Services page.

If you have any questions, please email the Accommodation Team on or see the university accommodation webpages. Any maintenance issues should be reported to Please include your full name, accommodation details and a description of the issue on the report.

If you are staying in university accommodation you will want to set up wifi. Please read this guide: Getting online with Optify (PDF, 0.6 MB)

If you experience difficulties please contact Optify directly if you experience any difficulties.

You can download the YSJ accomodation guidebook here: Accommodation Handbook 2021 (PDF, 1MB)

Whether you are staying in university or private accommodation, if you find yourself in a non emergency situation but require immediate support you can call our security services. Security can not offer any advice or guidance but can offer you a safe place to wait whilst sorting out your problem. You can call them on 01904 876 444 or 07885 201 182. If you find yourself in an emergency situation please call 999, the UK's emergency number. If it is a medical issue but not an emergency the UK has an NHS helpline you can call for advice, on 111. You can dial these national numbers, for free, from any payphone or cell phone.

Now is the time to go and have a look around your accommodation site to find the laundry facilities, post box, bike storage and anything else you might need. Why not have take a trip from your accommodation to campus to see how long the journey takes? Look out for information sent by the Accommodation Team to find out when your Residential Support Assistant is on duty and how you can contact them. The Residential Support Assistants are a team of students who can offer additional advice on things like homesickness or issues between flatmates. They can also signpost you to the different services across campus, such as the Welfare or Funding Advice Team.

Follow the YSJ Accomodation social media pages at:

Twitter @ysjhalls

Instagram @ysjlovewhereyoulive


Get settled into life in the UK

  • Contact home and let your family know you have arrived safely.
  • Register online with the North Yorkshire Police if this is a condition of your visa. You must complete Police Registration within 7 days of entry into the UK.
  • Register with the Student Health Centre. Go to to register online.
  • Collect your International Welcome Pack from the International Student Support Team. This includes lots of goodies and useful information.
  • Contact the visa team on to collect your BRP card (if applicable).
  • Explore the city of York. Have a look at the tourist guide in your welcome pack for some ideas. We will send you the Global Bulletin email each week with more information about events on campus, things to do in York, and news and advice for international students.
  • Please read this document to help you order groceries online, which can be delivered to you: How to order a food and groceries delivery online (PDF, 80.6 kB)
  • If you want to order take away or delivery food during your first few days you will find this list of restaurants useful: Takeaway services (PDF, 0.2 MB)

Sort your finances

  • Visit the Finance Office to pay the remainder of your tuition fees (if applicable) and your accommodation fees.
  • Open a UK bank account (if necessary). Once you have completed enrolment and collected your BRP card (if applicable), you will need to log into e:vision to request a bank letter from the Student Information Desk. Read the Banking in the UK guide in your welcome pack for guidance.
  • Get insurance for your possessions if you live in private accommodation. If you live in university accommodation, insurance is included.

Prepare for your course

Explore York

York is a vibrant, student-friendly city. It's a contemporary, charming, and iconic city, known for its rich history and heritage. With a population of 200,000, it’s big enough to feel lively, but small enough to be friendly, and easy to cycle and walk around. The impressive York Minster stands proudly over the medieval rooftops and narrow streets and alleyways which make York an interesting city to explore. For more information about the city please visit Life in the UK webpages.

Global Campus Trips and Cafes

We organise a free café every Tuesday 5.00 to 7.00pm to help you meet other international and UK students. Each week you'll be invited to explore a new cultural theme through conversation, games, quizzes and food. Free snacks and drinks are provided. We'll publish the full schedule of cafes on our Global Campus webpage before the start of term.

We also run an exciting programme of trips to help you explore more of the UK while studying in York. We publish the trips programme shortly before the start of each semester - check Global Trips webpage for more info and tickets.

Timetable and course information

Undergraduate and postgraduate students

You have two welcome week schedules:

  • The International Orientation schedule
  • Your Academic Welcome Week schedule

Your International Orientation schedule will be emailed to you before you arrive. Your Academic Welcome Week schedule will be available a couple of weeks before you start university.

Study Abroad and Exchange students

You have 1 welcome week schedule.

This will also be emailed to you in the week before you arrive at York St John University.

Welcome Week timetable

Your timetable will be emailed to you. Look out for emails from the International Student Support Team.

First Morning

York St John University staff will meet you at your university residence to walk you onto campus as a group.

Please remember to bring your passport and two passport sized photographs of yourself with you for enrolment on your first day.

Welcome programme

If you are starting a General English course with us, your welcome programme will be managed by the International Programmes team. You don't need to access a welcome timetable in advance, just make sure you arrive on time on your first day. 

First morning

Meet at the main reception of Holgate at 9:00am, where a member of staff from International Programmes will meet you. This will be followed by a welcome talk from our International Programmes Manager, where you can ask as many questions as you like.

If you are staying with a Homestay Host, your host will accompany you to the university to help familiarise you with the bus route to and from campus. Please be sure that you bring your passport and two passport sized photographs with you on your first day for enrolment.

First few days

During your first few days you will:

  • Complete a Placement Test to determine your level of English
  • Attend an International Orientation session with the International Student Support team
  • Get your welcome pack with lots of useful information about life at YSJ University
  • Complete your enrolment and get your student ID card
  • Attend a campus tour.

Other things to do

  • Exchange mobile telephone numbers with your Homestay Host, so you can contact them for assistance if you need to
  • Visit the Dining Room at break times to meet other YSJ students.

Contact us

If you have any questions contact

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