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Wellbeing support

Self-refer for wellbeing support

We may all encounter a time when specialist mental health or emotional support can make a big difference. Find out about how to self-refer for mental health or wellbeing support.

Two people sat at table talking

We have different specialist practitioners within the team, including counsellors and other mental health specialists.

Meeting with one of our practitioners is about making a positive choice to get help from someone who is not involved in any aspect of your life.

It offers you the chance to discuss your concerns and explore possible solutions together. The focus is on developing your strengths, skills and resources to cope.

There are currently 2 ways to access mental health and wellbeing support from the Wellbeing team. You can self-refer using a simple online form, or you can access our Wellbeing Open Afternoons service on Mondays, Tuesdays or Thursdays. For more information about both of these options, please read below.

Our wellbeing team is open from Monday to Friday (9.00am to 5.00pm). We are not an emergency or crisis service. Therefore, if you feel you are at immediate risk or you need urgent help, you should visit the Need help now page for information about the services available to help you.

How to self-refer for an appointment

To self-refer for support, simply complete our self-referral form. After you have self-referred, we may invite you to a 1 to 1 appointment with a member of our team.

The form might take you a few minutes to complete. Please complete as much of it as you can, as this will help us to offer you the type of support that is most appropriate for you.

Any information you provide will be treated sensitively. A member of our team will look at your form on the next working day after you submit it.

Complete our self-referral form for wellbeing support

If you are using a public or shared computer to complete the form, we recommend you open it in a new 'private' or 'incognito' window in your browser, for your confidentiality.

We will get back to you within 2 working days with an offer of support and to discuss the next steps.

Attending an appointment

If we offer you an appointment, we have collated some useful information to help you get as much out of your appointment as possible.

Information about attending an appointment

How to access Wellbeing Open Afternoons

In addition to our self-referral appointments, the Wellbeing team provide York St John students with a Wellbeing Open Afternoons service.

When: Mondays, Tuesdays and Thursdays, from 12.00pm to 3.00pm. Available from Monday 2 January to Friday 31 March 2023.

Where: Go to Holgate Information Services Desk and tell staff that you are here for the Wellbeing Open Afternoon.

What: A short session offering you support and information for your wellbeing and mental health.

When you arrive at Holgate Information Services Desk there will be a short form for you to complete, and you will have a session of around 20 to 30 minutes to explore your concerns. If the service is in demand, you may have to wait to be seen.

You will get the opportunity to talk with a specialist Mental Health Practitioner who can listen, provide a space for you to talk about your current mental wellbeing, signpost you to internal and external services and support you with coping strategies.

If your concern is related to a Welfare matter please book in for a Welfare appointment.

Meet our wellbeing team

Find out more about our specialist team.

Meet the team

Information for a concerned parent, guardian or friend

If you know a student at York St John you are concerned about, we can help you point them in the right direction for support.

Information for University staff members who are supporting a student

If you work at the University and are working with a distressed student, we have produced information for you.

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