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Staff Profile

Dr Galena Pisoni

Lecturer in Data Analytics

Staff profile image of Galena Pisoni

I am a Lecturer in Data Analytics at York Business School, York St John University. My research interests are in the domains of information systems, business intelligence, data science, and knowledge management for companies of different sizes.

I received a Ph.D. from University of Trento, and double Masters degree from University of Edinburgh and University of Trento (both with honors). I am a Visiting lecturer at IAE School of management, Université Côte d'Azur, Nice, France, and in my past I was a visiting researcher at Center for Entrepreneurship, Strategy and Innovation management, University of Twente; Faculty of Industrial Design Engineering, Delft University of Technology; KTH Royal Institute of Technology, and the Netherlands Organisation for applied scientific research (TNO), Groningen.

I have an academic track record in business informatics and business intelligence, with publications in international conferences and journals in the broad areas of information systems, business and innovation.

Further information

Teaching

I teach on Msc Marketing, Msc International Business and Master of Business Administration (MBA) courses. At present, I am Module Director at postgraduate level for the following modules:

  • Data Analytics and the Blockchain
  • Marketing and Data Analytics
  • Capstone project (from June, 2024)

Research

My main research interests include: Information Systems, Business Informatics, Business Intelligence, Data Analytics, Digital Innovation, Business Processes, Business Process Management, Socio-technical Systems, Technology Management.

Research funding

Below I have listed the projects to which I have been awarded research grants

  • £2300, Quality-Related (QR) Funding, Research England, for an external collaboration project with colleagues from Norwegian University of Science and Technology (NTNU), in which we review methods and use of explainable AI (XAI) in finance, 2024
  • €1500, Virtual Mobility Grant, COST, European cooperation in science and technology group, research on how business intelligence reporting can be enhanced with linguistic summaries, 2023
  • €1500, Virtual Mobility Grant, COST, European cooperation in science and technology group, research conducted on methodology for testing AI techniques in real-time for regulators and policy-makers, 2023
  • €90000, HEI Initiative: Innovation Capacity Building for Higher Education, European Institute of Innovation & Technology (EIT), Coordination of the "Resource Hub" development, a shared platform for the collection of experiences and good practices towards Innovation and Entrepreneurship (I&E) education, 2021-2022 (funding awarded each year)
  • €5000, ECUI, European Universities initiative, ECUI staff mobility to support research in collaboration with the University of Twente, 2019
  • €50000, EIT Digital, European Institute of Innovation & Technology (EIT), Dissemination activities for Online Innovation and Entrepreneurship (I&E) education, 2016–2020 (funding awarded each year)

Student supervision

I served as a co-supervisor for Meriem Kherbouche's PhD at ELTE University, in collaboration with Bálint Molnár. Meriem's research focused on business process modeling and the transformation of business process models into programs. I have acted as an external examiner for Alessandro Bitetto's PhD dissertation at the University of Pavia. The dissertation focused on 'The Role of Explainable Artificial Intelligence in Risk Assessment: A Study on Economic and Epidemiological Impacts.'

Publications

Journal publications

Alberto Tejero, Galena Pisoni, Ziba Habibi, Sergio Rios-Aguilar (2024). Combating Misinformation and Polarization in the Corporate Sphere: Integrating Social, Technological and AI Strategies. The International Journal of Interactive Multimedia and Artificial Intelligence http://doi.org/10.9781/ijimai.2024.03.003
Galena Pisoni, Balint Molnár (2024). AI-Based Solution for Sustainability Tracing for Companies. International Journal of Knowledge Management (IJKM), 20(1), 1-17.http://doi.org/10.4018/IJKM.340723

Galena Pisoni, Balint Molnár, Ádam Tarcsi. Knowledge management and use of data science in the financial industry Journal of the Knowledge Economy (2023): 1-20. https://doi.org/10.1007/s13132-023-01607-z

Balint Molnár, Galena Pisoni, Meriem Kherbouche, Yossra Zghal. Blockchain-Based Business Process Management (BPM) for Finance: The Case of Credit and Claim Requests. Smart Cities, 6(3), 1254-1278; https://doi.org/10.3390/smartcities6030061

Galena Pisoni, Natalia Diaz Rodrigez. Responsible and human centric AI-based insurance advisors. Information Processing and Management, https://doi.org/10.1016/j.ipm.2023.103273

Thu Ha Nguyen, Hannie Gijlers, Galena Pisoni. Identifying struggling teams in online challenge-based learning. Higher Education, Skills and Work-Based Learning https://doi.org/10.1108/HESWBL-06-2022-0131

Galena Pisoni. User experience of two different LMS: effects on students' performance and recommendations for contents design. International Journal of Management and Enterprise Development DOI: 10.1504/IJMED.2022.10048521

Meriem Kherbouche, Galena Pisoni, Balint Molnár (2022). Model to Program and Blockchain Approaches for Business Processes and Workflows in Finance. Applied System Innovation, 5(1), 10. https://doi.org/10.3390/asi5010010

Galena Pisoni, Balint Molnár, Ádam Tarcsi. Data science for finance: best-suited methods and enterprise architectures. Applied Systems Innovation 4(3), 69. https://doi.org/10.3390/asi4030069

Galena Pisoni. Natalia Diaz Rodrigez, Hannie Gijlers, Linda Tonolli (2021). Human-centered artificial intelligence for designing accessible cultural heritage. Applied Sciences, 11(2), 870 https://doi.org/10.3390/app11020870

Galena Pisoni. Mediating distance: evaluating older adults’ ability to follow and take part in remote museum visits. Journal of Systems and Information Technology. Vol. 22 No. 4, pp. 329-350. https://doi.org/10.1108/JSIT-03-2020-0038

Galena Pisoni. Going Digital: Case Study of an Italian Insurance Company. Journal of Business Strategy. Vol. 42 No. 2, pp. 106-115. https://doi.org/10.1108/JBS-11-2019-0225

Galena Pisoni. Strategies for pan-European implementation of blended learning for Innovation and Entrepreneurship (I&E) education. Journal of Education Sciences 9(2), 124. https://doi.org/10.3390/educsci9020124

Conferences

Conference articles

Galena Pisoni, Balint Molnár. Data management and enterprise architectures for responsible AI services International Conference on Remote Engineering and Virtual Instrumentation (REV) 23 (pp. 879-884). Cham: Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-42467-0_83

Galena Pisoni, Meriem Kherbouche, Balint Molnár (2022). Blockchain-based business process management (BPM) for finance: the case of loan-application; Blockchain and Applications, 4th International Congress . BLOCKCHAIN 2022. Lecture Notes in Networks and Systems, vol 595. Springer, Cham. https://doi.org/10.1007/978-3-031-21229-1_23

Galena Pisoni, Balint Molnár, Ádam Tarcsi. Comparison of two technologies for digital payments: challenges and future directions. International Conference on Remote Engineering and Virtual Instrumentation (REV) 21 https://doi.org/10.1007/978-3-030-82529-4_46

Balint Molnár, Ádam Tarcsi, Francoise Baude, Galena Pisoni, Cham Nam Ngo, Fabio Massacci, Curriculum guidelines for new Fintech Master's Programmes. In 2020 18th International Conference on Emerging eLearning Technologies and Applications (ICETA) (pp. 470-474). IEEE https://doi.org/10.1109/ICETA51985.2020.9379223

Galena Pisoni, Hannie Gijlers, Thu Ha Nguyen, Hsin-Chueh Chen. Collaboration patterns in students' teams working on business cases. In 1st International Workshop on Enabling Data-Driven Decisions from Learning on the Web, L2D 2021 (pp. 14-27). CEUR Workshop Proceedings.

Hsin-Chueh Chen, Galena Pisoni, Hannie Gijlers. An exploratory study into graduate students’ attitudes towards peer assessment. Educating Engineers for Future Industrial Revolutions. ICL 2020. Advances in Intelligent Systems and Computing, vol 1329. Springer, Cham. https://doi.org/10.1007/978-3-030-68201-9_32

Natalia Diaz Rodrigez, Galena Pisoni. Accessible Cultural Heritage through Explainable Artificial Intelligence. In Adjunct Publication of the 28th ACM Conference on User Modeling, Adaptation and Personalization (pp. 317-324). https://doi.org/10.1145/3386392.3399276

Galena Pisoni, Hannie Gijlers. A pilot study to inform the design of a supportive environment for challenge-based collaboration. Methodologies and Intelligent Systems for Technology Enhanced Learning, 10th International Conference. MIS4TEL 2020. Advances in Intelligent Systems and Computing, vol 1236. Springer, Cham. https://doi.org/10.1007/978-3-030-52287-2_22

Galena Pisoni. Lessons learned from implementing blended learning for classes of different size. Methodologies and Intelligent Systems for Technology Enhanced Learning, 10th International Conference. Workshops. MIS4TEL 2020. Advances in Intelligent Systems and Computing, vol 1236. Springer, Cham. https://doi.org/10.1007/978-3-030-52287-2_21

Galena Pisoni, Frederic Renouard, Javier Segovia, Alessandro Rossi, Balint Molnar, Olli-Pekka Mutanen. Design of small private online courses (SPOCs) for Innovation and Entrepreneurship (I&E) Doctoral-level education 2020 IEEE Global Engineering Education Conference (EDUCON), 2020, pp. 1662-1668, doi: 10.1109/EDUCON45650.2020.9125153.

Balint Molnár, Galena Pisoni, Ádam Tarcsi. Data Lakes for Insurance Industry: Exploring Challenges and Opportunities for Customer Behaviour Analytics, Risk Assessment, and Industry Adoption. In Proceedings of the 17th International Joint Conference on e-Business and Telecommunications (ICETE 2020) - Volume 3: ICE-B, pages 127-134 ISBN: 978-989-758-44 DOI: 10.5220/0009972301270134

Galena Pisoni, Loris Gaio, Alessandro Rossi. Investigating soft skills development through peer reviews assessments in an entrepreneurship course, 2019 IEEE International Symposium on Multimedia (ISM), 2019, pp. 291-2915, doi: 10.1109/ISM46123.2019.00065.

Galena Pisoni. Collaborative learning in a shared course between two Universities. In Proceedings of the 31st Australian Conference on Human-Computer-Interaction, pp. 534-537. 2019. https://doi.org/10.1145/3369457.3369525

Galena Pisoni, Frederic Renouard. Integrating online education in Innovation and Entrepreneurship (I&E) Doctoral training program In 2019 17th International Conference on Emerging eLearning Technologies and Applications (ICETA), pp. 633-638. IEEE, 2019 doi: 10.1109/ICETA48886.2019.9040144.

Galena Pisoni. Moodle vs Sakai: evaluating user experience for online entrepreneurship education. In 2019 17th International Conference on Emerging eLearning Technologies and Applications (ICETA), pp. 836-840. IEEE, 2019. doi: 10.1109/ICETA48886.2019.9040037.

Galena Pisoni, Marcella Hoogeboom. "Investigating effective dynamics of virtual student teams through analysis of Trello boards." In 2019 17th International Conference on Emerging eLearning Technologies and Applications (ICETA), pp. 639-643. IEEE, 2019. doi: 10.1109/ICETA48886.2019.9039972.

Galena Pisoni, Javier Segovia, Milena Stoycheva, Maurizio Marchese. Distributed student teamwork in challenge-based Innovation and Entrepreneurship (I&E) course. Emerging Technologies for Education. SETE 2019. Lecture Notes in Computer Science, vol 11984. Springer, Cham. https://doi.org/10.1007/978-3-030-38778-5_18

Gert Guri, Frederic Renouard, Galena Pisoni, Martin Vendel, Maurizio Marchese and Akos Wetter, Blended Learning: a quality framework for a pan-European universities network, In Proceedings of 11th International Conference on Education and New Learning Technologies pp. 5254-5262 doi: 10.21125/edulearn.2019.1291

Conference papers in print:

Erika Minarikova, Galena Pisoni, Bálint Molnár, and Hanna Kristín Skaftadóttir, Business Intelligence Reporting by Linguistic Summaries for Smart Cities - A Case on Explaining Bicycle Sharing Patterns. International Conference on Enterprise Information Systems (ICEIS)

Galena Pisoni, Bálint Molnár, Szabolcs Korba, Maria Moloney. Sustainability tracing for companies: governance, regulation, economical and ethical considerations. The IADIS Information Systems Conference 2024

Galena Pisoni, Erika Mináriková, Miroslav Hudec, Hanna Kristin Skaftadottir, Bálint Molnár, Miljan Vučetić, Denisa Sedláková. Reducing complexity by using linguistic summaries for business intelligence reporting. The IADIS Information Systems Conference 2024

Invited talks

Sept 9th, 2021, invited talk at “AI in Fintech” conference, the title of talk: “Towards AI-empowered sustainable finance”

Feb 9th, 2021, invited talk at IAE Nice School of Management, the title of talk: “Innovative strategies and approaches for financial institutions to embrace new technologies”

Nov 8th, 2022, invited talk at NTNU Trondheim, title of the talk “Towards AI-empowered sustainable finance”

Dec 3rd 2022, invited talk, COMPAMA research project, title of the talk “Responsible and human-centered AI for insurance”

May 15th 2023, invited talk at “COST Action FinAI meets Brussels: AI in Finance - Policy Implications” conference, title of the talk “Responsible and trustworthy AI for finance”

Professional activities

Core member COST action, Fintech and Artificial intelligence in Finance (https://fin-ai.eu/)

Program committee member of the "International conference on Smart Business Technologies”

The main organizer of the “Women in Fintech” conference, taking place on September 22nd and 23rd, 2021, editor of Special issue for Digital Finance journal for the aim.