Health and wellbeing
Wellbeing and welfare support
Student life is not always easy so we are here to help you work through any challenges you may face during your time with us.
You do not have to be in crisis to talk to us, we are here to help.
We will contact you as soon as we can. However, we are not a crisis service. This means we are unable to offer immediate support at any time it is needed.
If you need urgent mental health support please visit our crisis support page for information about what to do in a crisis.
How we can help you
We offer 2 types of online and phone support: wellbeing chats and welfare chats.
Chats and appointments can be booked from Monday to Friday, between 9:00am and 5:00pm.
Wellbeing chats are designed to support you with your mental wellbeing. You will work with a Wellbeing Practitioner to discuss your concerns and explore solutions together.
Welfare chats are designed to provide support with any life challenges such as disagreements with housemates, pregnancy or personal safety. You will work with a Welfare Adviser to explore different solutions.
What we can help with
You can talk to us about any challenges you are facing. Whatever you are experiencing, we will listen and provide support and guidance. We will help you decide on your next steps. Some areas we can help with are:
- Relationships with others, including housemates
- Bullying, harassment and hate crime
- Managing worry and low mood
- Confidence and motivation
- Loss of a loved one
- Homesickness and isolation.
No matter what the problem, we are here to help.
An introduction to our service
Groups and resources
YSJ wellbeing app
Monitor your mental health and wellbeing with our app.
Access a 24/7 online support community, including professional support.
A confidential service providing information, advice and support on both emotional and practical issues. Counsellors are available 24 hours a day, 7 days a week.
Report and support
Make an anonymous report of sexual violence, harassment, domestic abuse or hate crime.
Drop in to our weekly mindfulness group during term time.
A to Z resources
Explore our A to Z of information, self-help resources and links to external services.
Information for parents and guardians
How parents and guardians can help children or relatives during their studies.