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Health and wellbeing

Wellbeing and welfare support

Student life is not always easy so we are here to help you work through any challenges you may face during your time with us.

Front of campus

You do not have to be in crisis to talk to us, we are here to help.

We will contact you as soon as we can. However, we are not a crisis service. This means we are unable to offer immediate support at any time it is needed.

If you need urgent mental health support please visit our crisis support page for information about what to do in a crisis. 

Crisis support information

How we can help you

We offer 2 types of online and phone support: wellbeing chats and welfare chats.

Chats and appointments can be booked from Monday to Friday, between 9:00am and 5:00pm.

Wellbeing chats are designed to support you with your mental wellbeing. You will work with a Wellbeing Practitioner to discuss your concerns and explore solutions together. 

Find out more about wellbeing chats

Welfare chats are designed to provide support with any life challenges such as disagreements with housemates, pregnancy or personal safety. You will work with a Welfare Adviser to explore different solutions.

Find out more about welfare chats

What we can help with

You can talk to us about any challenges you are facing. Whatever you are experiencing, we will listen and provide support and guidance. We will help you decide on your next steps. Some areas we can help with are:

  • Relationships with others, including housemates
  • Bullying, harassment and hate crime
  • Managing worry and low mood
  • Confidence and motivation
  • Loss of a loved one
  • Homesickness and isolation.

No matter what the problem, we are here to help.

An introduction to our service

Groups and resources

YSJ wellbeing app

Monitor your mental health and wellbeing with our app.


Access a 24/7 online support community, including professional support.

Care first

A confidential service providing information, advice and support on both emotional and practical issues. Counsellors are available 24 hours a day, 7 days a week.

Report and support

Make an anonymous report of sexual violence, harassment, domestic abuse or hate crime.

Mindfulness group

Drop in to our weekly mindfulness group during term time.

A to Z resources

Explore our A to Z of information, self-help resources and links to external services.

Information for parents and guardians

How parents and guardians can help children or relatives during their studies.

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