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Support for our diverse community

We offer dedicated support and guidance in specific circumstances for our student communities.

A group of students walking on campus

We recognise that some students need specific support or guidance during their studies.

We want you to know that you are not on your own and we provide one to one support for a range of different circumstances. We can arrange regular meetings to discuss your individual situation and signpost you to relevant services. 

Use the links below to find out about the support we provide:

Asylum Seeking students

Asylum seeking students may be eligible to apply for our Sanctuary Scholarship. Our Sanctuary Scholars are awarded a full fee waiver plus a small bursary each year to help towards the cost of travel and study costs.

Please visit our scholarship pages or contact for more information.

BAME students

We work closely with the Students' Union to make sure the diverse voices of our students are heard. We use feedback from you to help us meet the cultural and social needs of students.

Our dedicated contact for BAME students can meet with you to discuss any issues you may have. You can contact Emily by emailing

Care leavers and estranged students

All care leavers and estranged students are offered 1 to 1 advice and support throughout your time as a student. Your dedicated contact person in Student Life is Anna. You can contact her by emailing

If you were in care within three years of starting your course you are eligible to apply for additional financial support such as our care leaver bursary and Study Abroad scholarship.

Estranged students will be offered help to access additional financial support through our Estranged Student Bursary Scheme, Student Support Fund and Vice Chancellor’s Scholarships. We can help you confirm your estranged status when applying (or re-applying) for student finance. We are also able to offer you advice around issues such as finding a guarantor of paying a deposit when moving into privately rented housing.

Care leavers and estranged students are guaranteed accommodation all year round if you would like it. You will also be prioritised if you apply to return to University accommodation after first year.

Please contact Anna for further information and advice by emailing She will be happy to hear from you.

Commuting students

Commuting to university can have an impact on your academic studies or wellbeing. Our dedicated contact for students who commute can guide you on how to manage this impact. 

You can get in touch by emailing or check out our advice for commuters.

Gypsy, Roma and Traveller students

The University is extremely proud to have awarded its first scholarship for a Gypsy, Roma or Traveller student in 2019.

We are eager to welcome more students from these communities and are happy to offer support, information and advice to any community member who may be interested in considering higher education, now or in the future. 

Please contact Anna by emailing for a friendly chat. She will be happy to hear from you.

Mature students

Mature learner induction day

All new mature undergraduate students will be invited to attend an induction day in order to get your bearings around campus, chat to teams from across the university and meet other new mature learners.

Support from entry to graduation

We have a dedicated contact for all mature learners at the university who is able to offer information, advice and guidance during your time with us. You will also receive a tailored weekly email that includes extra funding opportunities, study support and social events for mature learners.

If you have any questions, email us on We’d love to hear from you.

Student carers

We know that caring for someone, even at a distance, can put extra pressure on you during your studies.

We can help you access additional funding and liaise with academic staff if your caring role is impacting your course. We can also link you to other sources of support such as York Carers Centre and Hope Support Services.

Our dedicated contact for student carers can help you with a specific issue or simply be a friendly face. You can get in touch with Anna by emailing

Student parents

We appreciate that as a student parent you have lots of different responsibilities to juggle during your studies. That’s why we have facilities and support available to you during your time with us.

We operate an open campus which means children are welcome in our public spaces and catering outlets. We have multiple baby-changing facilities around campus and a highchair available to use in City Kitchen. Our Chapel has a toy box with toys suitable for a wide age range which children are welcome to use across campus.

Our dedicated contact for student parents can chat to you about your situation and any support you may require. You can contact Emily by emailing

Trans students

We offer dedicated support for trans, non-binary and other gender-diverse students. The university has a network of named contacts who have are able to support trans students with any issues or concerns you may have. 

Your main point of contact in Student Life is Anna Deacon ( who can help with changes to the name used on your student record, ID card and e-mail address, as well as offer general help and advice. She can also connect you with other people in York’s trans community.

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