Digital training and support
We use multi-factor authentication (MFA) as it is one of the most effective ways of securing our users against Phishing, which can result in an account being compromised or a ransomware attack.
Multi-factor authentication provides you with 3 methods to verify user login to Office 365. These are:
- SMS/text message
- Mobile authenticator app (such as Microsoft or Google)
- Phone call.
Signing up for multi-factor authentication means you can access university resources while not connected through the main campus network.
We recommend that you use Microsoft applications to access Microsoft 365 services. For example, Outlook (Mobile/Desktop app) for email and calendar access. This is because they support multi-factor authentication.
You can use non Microsoft apps, such as the Gmail app or the Mail app on Windows or Mac, to access your email or calendar. For these to work you will need to set up an app password. Find out more in our guide to creating an app password.
Screen reader users: MFA has been tested and works with JAWs, Apple VoiceOver and Android Voice Assistant. Please contact firstname.lastname@example.org if you need any support.
You can also watch the video below to learn more about setting up multi-factor authentication.