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Health and wellbeing

Welfare appointments

Our welfare appointments help you deal with life challenges. Find out about what happens in an appointment and how to book one on this page.

Walking down Lord Mayors walk

New service launch

Welcome to our new online service. 

A welfare appointment is an opportunity for you to talk about any life challenges you are facing.

You can talk to us about the events that happen in your life. Our team have provided support for students in many different situations, including:

  • Disagreements with housemates
  • Drug and alcohol concerns
  • Issues with private landlords
  • Crime (as victim or accused)
  • Bullying, harassment and stalking
  • Domestic violence
  • Personal safety
  • Pregnancy
  • Sexual assault (both recent and non-recent)
  • Sex worker support
  • Academic worries, including taking time out of study.

What happens at an appointment

Your 1 to 1 appointment will be with a Welfare Adviser. You can choose to have your chat by phone or online using Microsoft Teams. Your chat will last for up to 40 minutes.

Our Welfare Advisers are experienced members of staff who understand university processes and have access to a wide variety of internal and external support options.

They can give information and signpost you to further services but they are not qualified to give legal advice. If your situation is complex, we may refer you to an external agency such as the Citizens Advice Bureau

How to book

You can book an appointment using our booking system below. You will be able to choose a time and date that works for you. 

Meet our Welfare Advisers

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