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Your home

We provide support and advice on your accommodation during your time with us.

Student accommodation kitchen

Our Accommodation team are available throughout the week to help with any accommodation issues or questions.

Students in University Accommodation

Get in touch with a member of the team by:

  • Visiting the Student Information Desk in Holgate to speak to a member of the team
  • Emailing or
  • Calling 01904 876 660

We are available on-campus throughout the week. The full details of our opening hours are in the table below.

Monday - Thursday

9:00am to 5:00pm


9:00am to 4:30pm

Saturday and Sunday

The Accommodation Office is closed.


The Porters team remain open for any post or key related issues. They are available: 

  • Monday to Friday, 7:00am to 7:30pm
  • Saturday, 8:00am to 12:00pm. 

The Security Team are available 24 hours a day, 7 days a week for emergencies or urgent out of hours maintenance issues. You can contact them via:

Students in private rented accommodation

For advice and support email the wellbeing team on

The Student Accommodation Code

We are registered to The Student Accommodation Code.

The Code protects your rights to safe, good quality accommodation and ensures you get the best out of your time living here.

It outlines everything students can expect from our accommodation as well as your responsibilities as a tenant.

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