We provide support and advice on your accommodation during your time with us.
Our Accommodation team are available throughout the week to help with any accommodation issues or questions.
Students in University Accommodation
Get in touch with a member of the team by:
- Visiting the Student Information Desk in Holgate to speak to a member of the team
- Emailing email@example.com or
- Calling 01904 876 660
We are available on-campus throughout the week. The full details of our opening hours are in the table below.
|Monday - Thursday||
9:00am to 5:00pm
9:00am to 4:30pm
|Saturday and Sunday||
The Accommodation Office is closed.
The Porters team remain open for any post or key related issues. They are available:
- Monday to Friday, 7:00am to 7:30pm
- Saturday, 8:00am to 12:00pm.
The Security Team are available 24 hours a day, 7 days a week for emergencies or urgent out of hours maintenance issues. You can contact them via:
Students in private rented accommodation
For advice and support email the wellbeing team on firstname.lastname@example.org.
Managing your home
Repairs and maintenance
How to report damage, faults and other maintenance issues.
Report an issue
How to report issues with your student home.
What to expect at an inspection.
End of tenancy
Key dates and information about moving out of student accommodation.
Tips and advice
Tips for keeping your energy use down.
Tips and advice for commuting students.
House hunting information
House hunting tips and information on returning to university accommodation.
Living with others
Tips on making and maintaining healthy relationships with others.
Council tax exemption
How to apply for a student exemption on your council tax.
How to apply for a university parking permit.
The Student Accommodation Code
We are registered to The Student Accommodation Code.
The Code protects your rights to safe, good quality accommodation and ensures you get the best out of your time living here.
It outlines everything students can expect from our accommodation as well as your responsibilities as a tenant.