The Accessibility Support Service is here to support you, as a student or staff member, with making your learning, teaching and research resources accessible to you and others with visual, physical or learning disabilities.
The information on this page is also available as a booklet in PDF format: Accessibility Support Booklet (PDF, 0.6 MB).
Accessibility for you
The Library in Fountains Learning Centre is spread over 3 floors. It is accessed through the main or back entrances of the Fountains building and is accessible by either an automatic door or a revolving door, or by a first floor manual door in Holgate building. Access to all floors is by stairs or lift. An accessibility tour which includes escape routes, safe havens, navigation, and sensory needs is available.
Read our Accessibility Guide to Fountains Learning Centre on AccessAble.
You may need specific services and adjustments to support your access to library resources. Follow 'Your Accessibility Journey' on this page to get registered with our Accessibility Support Service and access your personalised support.
Book Collection Request Service
If you need support to find and retrieve books or resources in the library, and you are registered with our Accessibility Support Service, you can fill in our Book Collection Request form with the details of the resources you need to collect. The Library team will get them from the shelves so you can collect and borrow them from the ground floor of the library.
You can only request books which are loanable. Reference Only books are for library use only. If you need help to get a Reference Only book from the shelves, you can ask at the Library Information Services Desk.
We are not able to process books for you to collect the same day you request them. You will need to allow at least 24 hours for us to receive and process your request, and collect the books for you.
The Library team will contact you when they are ready to collect.
If you are sending someone else to collect or borrow books on your behalf (which we call 'Nominated Collection'), they will be required to show their ID and your student card each time they borrow on your behalf.
You can register for Postal Loans if this would support your access to physical resources such as books.
We are typically able to offer a range of specialist software such as DesktopZoom and TextHelp Read and Write. All software is available on campus and some are available for your own devices. For other software available, please visit our A to Z software list.