If there's a particular item you want but can't find in the Library Catalogue, you can request it using our inter-library loan service.
The Inter Library Loans service has been altered in response to COVID-19
Our current service
To ensure the safety of students and staff, Inter Library Loan (ILL) requests will be satisfied electronically where possible. Journal articles and book chapters will be emailed to your university email address as a PDF document. Books will be supplied in e-book format. Registered Accessibility Service users can request books in an accessible format.
Print ILL books borrowed before the lockdown can be returned using our book return box or by post. Please note there may be a small delay in returned ILL books being removed from your account.
Postal loans from the British Library - currently suspended
Unfortunately due to the current lockdown we are unable to provide any new postal loans from the British Library as they have suspended their service. Loans borrowed before the service was suspended will be renewed free of charge during the lockdown, and you will be notified in advance should charges be reinstated.
Return of British Library loans
We recommend returning British Library loans by recorded delivery and obtaining proof of postage. You are responsible for paying the cost of return postage. Without proof of postage, any loan lost in the post may incur a lost book charge in excess of £100.
The British Library normally charge £5 per book for renewal of loan items after the initial loan period. These renewal charges are currently suspended due to the national lockdown, but we do not know when they will be reinstated. To avoid being charged for renewal, we therefore recommend posting British Library loans by the due date on your library account (1 week before the due date inside your British Library loan) to ensure they arrive in time. Registered Accessibility Services users are exempt from the £5 renewal charge and will receive free renewals.
Get in touch
Our Interlibrary Loan staff can be contacted via email on email@example.com