Library
Digital training and support
Find out about 1 to 1 training in University software and systems. Discover our range of courses and self-help resources.
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Book a tutorial
Small group or 1 to 1 training is available for most of the software and systems that are used day-to-day at the University. Tutorials can be held online, and where possible we can help using screen-sharing technology.
Book a 1 to 1 or small group tutorial using the links below:
Book an on-campus tutorial (York)
Book an online or on-campus tutorial (London)
If there are no suitable tutorial slots, or you simply have another query, you can contact us for help or to arrange a tutorial by emailing digitaltraining@yorksj.ac.uk.
To make the most of your tutorial, use our tutorial and meeting notes template before, during and after your tutorial:
Self-help directory
Use our self-help digital training directory to find quick advice on software and systems around the University.
Courses and other resources
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Courses and qualifications
We offer 1 hour skills courses in commonly-used software programs. We also offer an opportunity to sign up for the Microsoft Office Specialist certification.
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Assistive technology
Find out about software to develop your academic skills and support for students receiving Disabled Students' Allowances.
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Self-help guides and resources
Guides to getting started with IT and working collaboratively online. Resources to help you develop your skills in creating presentations, videos, surveys and more.
IT support
If you have an IT issue or problem, our IT support officers are here to support you. They can help with:
- Password and log in issues
- IT security
- University hardware problems
- University software problems
Specific information for staff members is available on the staff intranet: Innovation and Technology Services (ITS).
