Digital training and support
One-to-one training and tutorials
One-to-one training is available for most of the software and systems that are used day-to-day at the University. Tutorials can be held online, and where possible we can help using screen-sharing technology.
Book a one-to-one or small group tutorial using the links below:
Book an online training tutorial
Book an on-campus digital training tutorial (York)
If there are no suitable tutorial slots, or you simply have another query, you can contact us for help or to arrange a tutorial by emailing firstname.lastname@example.org.
You can also try our self-help guidance and resources.
Self help guidance and resources
Microsoft Office Specialist (MOS) Qualifications
Digital Training offer a range of 1 hour, hands-on courses in most of the popular software used at York St John.
Microsoft Office Specialist Qualifications that cover Microsoft365 apps, such as Microsoft Word and Excel, are also offered to York St John staff and students.
Visit the Digital Training Courses page for further information.
Support for getting started
Getting started with IT
An introduction to your university IT account and our most frequently used software.
Find out about software to develop your academic skills and support for students receiving Disabled Students' Allowances.
Find out about hands-on software training and book onto courses.
IT hardware guidance
Find out more about IT hardware, what we recommend, and the support available to help you get the most from your studies.
Get help with university system passwords and login details, including how to change your passwords.
University provided software
A guide to the software available to you and how you can access support.
Getting the most from Microsoft Word when writing essays and assignments
Creating a presentation
Software and advice for creating presentations
Working with video
Advice for creating and hosting video
Surveys and data analysis
Explore options for making surveys and collecting and analysing data.