Students

Digital training and support

Guide to studying online

Two students smiling at each other using computers

One-to-one training and tutorials

One-to-one training is available for most of the software and systems that are used day-to-day at the University. Tutorials can be held online, and where possible we can help using screen-sharing technology.

Book a one-to-one or small group tutorial using the links below:

Book an online training tutorial

Book an on-campus digital training tutorial (York)

If there are no suitable tutorial slots, or you simply have another query, you can contact us for help or to arrange a tutorial by emailing digitaltraining@yorksj.ac.uk.

You can also try our self-help guidance and resources.

Self help guidance and resources

Support for getting started

Getting started with IT

An introduction to your university IT account and our most frequently used software.

Assistive technology

Find out about software to develop your academic skills and support for students receiving Disabled Students' Allowances.

Training courses

Find out about hands-on software training and book onto courses.

IT hardware guidance

Find out more about IT hardware, what we recommend, and the support available to help you get the most from your studies.

Password support

Get help with university system passwords and login details, including how to change your passwords.

University provided software

A guide to the software available to you and how you can access support.

Skills support

Essay writing

Getting the most from Microsoft Word when writing essays and assignments

Word skills for essay writing

Creating a presentation

Software and advice for creating presentations

Creating a presentation or website

Working with video

Advice for creating and hosting video

Creating a video

Surveys and data analysis

Explore options for making surveys and collecting and analysing data.

Surveys and data analysis

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