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Short course

The Military Human: Understanding Military Culture and Transition

This certificated CPD course will provide an in depth understanding of military culture and the emotional transition adjustment experienced by service leavers and their families.

Man's shoes next to a bag

Recent research finds that veterans and the armed forces community feel that service providers should have a more in depth understanding of military culture to enable positive engagement with community support services. Over 4000 staff from a wide range of community service providers have already benefited from the CPD training including: Councils, HMPPS, NHS Trusts, NHS Veterans Mental Health teams, MOD and other organisations. By attending this high quality certificated and evidence based CPD training, organisations can evidence their commitment to the armed forces covenant and provide improved services to help support veterans and their families.

York campus or online

  • Duration – 2 x 2 hour webinars
  • Start date – See list of dates below
  • Facilitator - Mick Fleming (Armed Forces and Uniformed Services)

Course Fees

    £110 For in-person courses

Course Fees

    £80 For online courses

Course information

By attending this course you will:

This course will give you an in-depth understanding into the needs of this client group, provide you with a range of resources, and a tool kit to make your work with the Armed Forces Community (6.2 million of the UK population (Royal British Legion, 2014) more effective and efficient by harnessing the wide range of free to access support services available.

  • You will be able to identify who this client group are.
  • You will have in-depth understanding of military culture and how this may impact on accessing services.
  • You will learn about the increasing legislation surrounding this client group.
  • Take away a pack of resources of support services and funding available for veterans and their families

The Armed Forces Covenant has been signed by all the Local Authorities in the UK (including 3 in Northern Ireland) and is part of the NHS Constitution (NHS, CCG or commissioned Health and Social Care providers).

Contact us to request for this course to be delivered to your organisation or team:


What difference will it make to my attendees?

The course is appropriate for anyone (first point of contact/practitioners/ service providers)who come into contact with members of the public, carry out assessments, interviews, face to face engagement , provides interventions or treatment options and who wants to access resources to give their clients/patients/service users/customers a better service or access priority healthcare treatment under the Armed Forces Covenant.

Benefits to the employee


  • a greater understanding of the issues facing ex Armed Forces personnel, Reservists or Dependants.
  • access to resources and support services, including a pack of resources to take away.
  • the provision of a more effective service to this client group.
  • access to free bespoke support services (health and community), providing cost effective and quality services available to veterans and their families.
  • an ability to quickly know where to find help because of the resources you will be given.
  • an improvement to the management of waiting lists and access to bespoke services for veterans, especially around serve related injuries or issues.
  • an ability to demonstrate meeting the growing legislation for working with this client group and a commitment to the Armed Forces Covenant and NHS Constitution.


Upcoming dates

Book an in person course:

3 May 2023

Book an online course:

8 March 2023

12 April 2023


Course leader biographies

Nick Wood, Armed Forces and Uniformed Services Manager at York St John University

Nick served in the Royal Navy (Fleet Air Arm) and saw active service during the Falklands War in 1982. In 2010 he was awarded the Butler Trust HRH Princess Royal Award for services to Veterans following the development and national roll out of the Veterans In Custody Support model for the National Offender Management Services. The model includes the identification ‘Ask the Question’ process which was shared with NHS services.

Following the on-going success of the Veterans Awareness CPD, Nick was invited to attend the Forces In Mind Trust 2 day consultation at St Georges House Windsor to discuss the issues around ‘Transition’ to civilian life for Service Leavers. He is a Visiting Fellow at the Anglia Ruskin University Veterans and Families Institute contributing to their MSc Veterans and Families Studies and is part of the NHS England Liaison and Diversion project pilot board in Wakefield incorporating the identification of ex-Armed Forces people into the pathway model.

Nick sits on the national SSAFA Prison In Reach Focus Group and has been invited to be part of the newly formed COBSEO (cluster group) Veterans in the Criminal Justice System. In his YSJU role he assists the NHS Armed Forces Commissioning and Network groups, MoD Yorkshire & Humber VAPC and numerous Local Authorities to take their Covenant, strategic and supportive agendas forward.

Mick Fleming, Armed Forces & Uniformed Services Officer at York St John University

Mick served in the British Army (Royal Signals), completing operational tours in Iraq (1991), Bosnia (1998), Iraq (2003) and finally in Afghanistan (2010) before retiring from service in 2014. His career, spanning over 34 years, included periods of service with both Airborne Forces and Commando Forces, and it was these experiences that shaped the direction he took in his career, focussing on the training and development of teams and individuals. Experience complimented by Post Graduate qualifications in Strategic Leadership and Management, and Executive Coaching and Mentoring.

Since retirement from the armed forces, Mick has worked as a manager, trainer, and coach, within North Yorkshire Police, the private, and 3rd sectors. Most recently working for a national military charity as the Recovery College Delivery Manager within the Personnel Recovery Centre in Catterick Garrison.

Mick continues to directly support the veterans’ community, alongside his work here at YSJU, as a facilitator and coach within the Help for Heroes Pathfinder programme, helping wounded, injured or sick veterans learn more about themselves as well as identifying opportunities that exist for the future.

After an extremely successful career in the armed forces, Mick has first-hand experience of the process of transitioning and resettlement and understands fully the tremendous challenges that navigating this chapter in life can present.


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