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Supporting accessibility

As a result of the coronavirus outbreak, whilst we are continuing to offer contact and support via email, it is not possible to visit the Library building at this time. This has naturally affected the in-person and on-campus support options that we can offer. Please email if your question is not addressed on this page.

If you require assistance using any resource listed below, you can book an online appointment with a member of the Service Desk staff. Please book at least one day in advance by emailing

All information on this page is also provided in our guide for Accessibility Support (PDF, 6.9 MB)

Support services

You must be registered to the Library's Accessibility Support service to access many of these services. To register, please contact the Service Desk by emailing

Document scanning

You can request the scanning of an individual item or all essential reading for a module that isn’t already available in accessible format in your reading list.

Request a document scan

Convert a file

You can use SensusAccess to convert PDFs, JPEGs and other files into an ebook, text tile, audio or braille format.

Convert a file

Specialist software

We are typically able to offer a range of specialist equipment for use within Fountains Learning Centre, such as ABBYY FineReader, DesktopZoom, and TextHelp Read and Write. For other software available, please visit our A–Z list of software.

Visit A–Z software

Additional loans

You are entitled to borrow up to 35 items at a time.

Further information on borrowing, renewals and fines

Book request service and nominated collection

You can send an advance request to borrow books using our online booking form.

Request a book

If you are sending someone else to collect the books on your behalf, they will be required to show their ID and your student card each time they borrow on your behalf.

Tactile copies

You can request a tactile copy of a resource.

Request a tactile copy

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