Exams and assessment
Our approach to supporting you with exceptional circumstances and programme extensions.
The University realises that there may be circumstances that affect your ability to study and complete your assessments.
We have developed an approach to support you, in consultation with your Student Union Presidents.
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Exceptional circumstances are unforeseen personal, medical or family problems that are outside of your control and affect your performance in assessments. In order to support you in your studies, the University operates an Exceptional Circumstances Policy and process. This process allows you to request extra time for your assessment in order to mitigate against any adverse circumstances you may be experiencing.
Some examples of circumstances under which you may claim are listed below. This is not an exhaustive list; please check the Exceptional Circumstances Policy for a full list.
- Unforeseen illness, which is sudden and severe in nature
- Bereavement due to the death of a close family member or friend
- Being a victim of crime
- Significant caring responsibilities, for example for a child, family member, or partner with a disability or health condition
- Family crisis impacting upon your work
- Legal proceedings, for example jury service or attendance as a witness, plaintiff or defendant
- Unforeseen changes to working patterns for part-time students
Exceptional Circumstances Policy: Section 18: Exceptional Circumstances Policy 2023-24 (PDF 0.3 MB)
Completing the claim form
In consideration of your claim, we need to understand the impact on your studies of the circumstances on which you are basing your claim. This is as important as the evidence you provide and will be used to either approve or decline your claim.
If you do not give enough information on the impact on you and your ability to complete assignments, you may be asked to supply more information and this will delay your claim. You claim may also be declined on this basis, or a shorter duration than that requested may be approved.
You should submit your completed form to your School Programme Administration and Support Service (PASS) team when it is complete.
You should claim as soon as you know your ability to submit your assessment to deadline has been affected. You must claim before, or within 24 hours of the deadline. Any claims received once 24 hours from your deadline has passed will be automatically declined.
Please give as much time as possible before the assignment deadline to apply. If you apply on the day of, or a day or two before, your deadline, you may not hear in time to know whether your extension has been approved. You should continue to work on your assignment whilst you await the outcome of your claim, as we cannot guarantee that it will be approved.
You should receive a response to your claim from us within 3 to 5 working days.
You can apply for an extension to your period of study if you have completed all teaching for your final year of studies but have been unable to complete the programme's final assessments in the normal timescale due to exceptional circumstances. Make sure you give the detail on this form as to how the exceptional circumstances have impacted on your ability to study.
You can apply for a programme extension if you wish to request an extension of more than 3 weeks to your expected programme end date.