Your home
Report an accommodation issue
How to report an issue in University or private accommodation.
York St John accommodation
Problems with your York St John University accommodation should be reported to the Accommodation team who can advise you further. Problems may include:
- Communal living concerns, such as cleaning
- Antisocial behaviour, such as bullying or noise
- Illegal activity
To understand how York St John University can tackle reports of misconduct in our accommodation, read our Misconduct in Accommodation - Student Information (PDF, 0.2MB) document.
Contact the team:
Email: accommodation@yorksj.ac.uk
Phone: 01904 876 650
If there are immediate issues occurring in your York St John University accommodation, you can contact our Security team who will be able to investigate. Our Security team can assist with:
- Noise disturbances or parties
- Antisocial behaviour
- Illegal activity
- First aid
In such instances, please contact our Security team on 01904 876 444 or 07885 201 182.
To report a maintenance issue please use the contact details on our Repairs and maintenance page.
Partner accommodation
If you live in one of our partner provided halls of residence and are experiencing accommodation related issues, you will need to contact them directly.
Abode
For issues relating to Abode:
The Brickworks
For issues relating to the The Brickworks:
The Coal Yard
For issues relating to The Coal Yard:
Private accommodation
If you live in private accommodation and are experiencing accommodation related issues, you can contact one of our Welfare Advisers by emailing wellbeing@yorksj.ac.uk.
